Todd Abney
Vice President of Customer Experience at JobNimbus | Lehi, Utah, United States
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Todd Abney serves as the Head of Customer Experience at JobNimbus, where he is instrumental in driving the company's mission to deliver exceptional service and support to its diverse clientele. With a strong focus on scaling and optimizing Customer Experience teams, Todd oversees critical functions such as Technical Support, Onboarding, Customer Success Management (CSM), Professional Services, and Retention. His strategic vision has led to the implementation of best practices that enhance customer satisfaction and loyalty, ultimately contributing to the financial health of the organization.
Under Todd's leadership, JobNimbus has seen significant advancements in its customer engagement strategies, leveraging his extensive expertise in SaaS and software development to refine processes and systems management. His ability to build and motivate high-performing teams across the globe has fostered a culture of excellence and accountability, ensuring that every customer interaction is meaningful and impactful. Todd's commitment to employee experience also plays a vital role in empowering his teams, equipping them with the tools and knowledge necessary to deliver world-class service.
In addition to his operational prowess, Todd excels in cultivating strategic partnerships and alliances that enhance JobNimbus's market position. His outcomes-focused approach has not only driven growth but has also established a framework for continuous improvement within the organization. As he navigates the complexities of the customer experience landscape, Todd remains dedicated to creating lasting relationships with both customers and employees, reinforcing JobNimbus's reputation as a leader in the industry.
Vice President of Customer Experience at JobNimbus in August 2021 to Present
Co-founder at Sunrise Defense Kazakhstan in September 2010 to December 2022
Head of Technical Client Services / Technical Support at Dealertrack in January 2018 to April 2021
Customer Support and Success Best Practices Consulting at Self-Employed in March 2017 to December 2017
Vice President, Global Customer Support / Success at Telogis, A Verizon Company in December 2012 to February 2017
Director of Global Technical Support and Customer Value Realization (Customer Success) at Novell in May 2005 to December 2012
Field Support Director at Novell in October 2001 to May 2005
Sr. District Support Manager at Novell in May 2000 to October 2001
Manager, Service Account Team at Novell in October 1998 to May 2000
Technical Support Manager at Novell in June 1995 to October 1998
European Technical Acct Mgr at SoftSolutions in December 1992 to June 1995
Help Desk Supervisor at BYU Language Center in June 1989 to December 1992
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Cloud Computing
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Integration
Management
Linux
Leadership
Selling
Customer Satisfaction
Solution Selling
Virtualization
Servers
Technical Support
Software Development
Strategy
Systems Management
Help Desk Support
Security
Novell
Customer Service
ITIL
Product Management
Service Delivery
Suse
Sales
Sales Enablement
VMware
Active Directory
Go-to-market Strategy
Identity Management
Professional Services
Strategic Partnerships
Program Management
VMware ESX
Disaster Recovery
Sales Management
Data Center
Network Security
Open Source
TCP/IP
Salesforce.com
IT Service Management
LDAP
Unix
IT Management
Agile Methodologies
Directory Services
DNS
Business Alliances
IT Strategy
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Discover more about JobNimbusWhat is Todd Abney email address?
Email Todd Abney at [email protected] and [email protected]. This email is the most updated Todd Abney email found in 2026.
What is Todd Abney phone number?
Todd Abney phone number is +18015730154 and +18013624222.
How to contact Todd Abney?
To contact Todd Abney send an email to [email protected] or [email protected]. If you want to call Todd Abney try calling on +18015730154 and +18013624222.
What is Todd Abney net worth?
Todd Abney has an estimated net worth of $750,000 to $999,999
What company does Todd Abney work for?
Todd Abney works for JobNimbus
What is Todd Abney's role at JobNimbus?
Todd Abney is Vice President of Customer Experience
What industry does Todd Abney work in?
Todd Abney works in the Software Development industry.
Todd Abney Email Addresses
Todd Abney Phone Numbers
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