Timothy Thomas
Product Owner / Service Delivery Manager at Ahold Delhaize | Greater Houston
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Timothy Thomas currently serves as the Product Owner and Service Delivery Manager for the Global Software Asset Management (SAM) team at Ahold Delhaize, where he leverages his extensive expertise in IT Service Management and Software Asset Management to drive operational excellence across the organization. With a focus on enhancing software utilization and compliance, Timothy is instrumental in the global adoption of the FlexNet Management Suite, a critical tool that supports over 15 operating companies within Ahold Delhaize. His role involves not only overseeing the implementation and integration of this enterprise software but also ensuring that it aligns with the strategic objectives of the organization.
In addition to his product ownership responsibilities, Timothy manages a dedicated support team of four professionals, providing first and second-level support for Service Management inquiries. His leadership fosters a collaborative environment that emphasizes continuous improvement and user training, ensuring that end-users are well-equipped to utilize the tools effectively. Timothy's proficiency in SQL, project planning, and risk management enables him to navigate complex challenges and deliver impactful solutions that enhance service delivery.
Timothy’s commitment to excellence is reflected in his hands-on approach to software documentation and training, which are vital for maintaining high standards of service management. His experience with ITAM tools such as FlexNet Manager Suite and Provance further enriches his ability to optimize software assets and drive cost efficiencies. As a certified Software Asset Manager (CSAM), Timothy is dedicated to promoting best practices in software management, ultimately contributing to Ahold Delhaize's mission of delivering value and innovation in the retail sector.
Product Owner / Service Delivery Manager at Ahold Delhaize in January 2021 to Present
Software License Management Compliance Lead at SoftwareONE in March 2020 to January 2021
Senior Software Engineer at Cisco in January 2019 to March 2020
Asset Management Specialist at Enbridge Energy Partners, LP | Midstream in February 2017 to November 2018
Application Administrator at Spectra Energy in August 2013 to February 2017
Desktop Support Specialist at BMC Software in August 2012 to October 2013
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ServiceNow
Flexera
IT Service Management
Asset Management
SQL
ITIL
Technical Support
Business Analysis
System Deployment
Software Documentation
Troubleshooting
Enterprise Software
Microsoft SQL Server
Microsoft Excel
Active Directory
Management
KPI Implementation
Servers
Operating Systems
Project Management
Project Planning
Risk Management
Databases
IT Management
LinkedIn Learning
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Discover more about Ahold DelhaizeWhat is Timothy Thomas email address?
Email Timothy Thomas at [email protected]. This email is the most updated Timothy Thomas email found in 2026.
What is Timothy Thomas phone number?
Timothy Thomas phone number is +17136275606.
How to contact Timothy Thomas?
To contact Timothy Thomas send an email to [email protected]. If you want to call Timothy Thomas try calling on +17136275606. (updated on September 13, 2024)
What company does Timothy Thomas work for?
Timothy Thomas works for Ahold Delhaize
What is Timothy Thomas's role at Ahold Delhaize?
Timothy Thomas is Product Owner / Service Delivery Manager
Timothy Thomas Email Addresses
Timothy Thomas Phone Numbers
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