Timothy Chester
Director of Client Services Retirement Services at ADP | El Paso, Texas, United States
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As the Director of Client Services for Retirement Services at ADP, Timothy Chester plays a pivotal role in enhancing the customer experience for small businesses navigating the complexities of retirement planning. With a strong foundation in workforce management and customer service leadership, Timothy has successfully led initiatives that streamline operations and improve client satisfaction across various touchpoints. His expertise in Lean Six Sigma methodologies enables him to identify inefficiencies and implement process improvements that drive productivity and enhance service delivery.
Timothy’s current projects focus on optimizing call center operations, where he leverages data-driven insights to forecast demand and allocate resources effectively. By fostering a culture of continuous improvement, he empowers his team to exceed customer expectations while maintaining high levels of engagement and morale. His leadership style emphasizes collaboration and cross-functional teamwork, ensuring that all departments align with the overarching goal of delivering exceptional retirement services.
In addition to his operational acumen, Timothy is adept at sales operations, utilizing his skills to enhance customer satisfaction and drive revenue growth. His commitment to team building and professional development has cultivated a high-performing environment where employees are motivated to excel. As a thought leader in the retirement services sector, Timothy Chester is dedicated to transforming client interactions into meaningful relationships, positioning ADP as a trusted partner in retirement planning for small businesses.
Director of Client Services Retirement Services at ADP in September 2022 to Present
Director Of Operations, Customer Service Department at Centene Corporation in October 2015 to September 2022
Director of Operations, Members Services at Centene Corporation in October 2015 to October 2015
Director, Sales Production, Workforce at Sears Home Services in March 2013 to October 2015
National Sales Production Manager at Sears Home Services in November 2007 to March 2013
Manager Customer Service/Director of Outbound Dialing Operations at The SCOOTER Store in June 2005 to November 2007
Assistant Branch Manager at Asset Acceptance LLC in May 1999 to June 2005
Assistant Branch Manager at Production Tool Supply in January 1995 to January 1999
Military Police K-9 at United States Marine Corps in February 1985 to February 1989
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Leadership
Lean Six Sigma
Call Center
Call Centers
Forecasting
Customer Satisfaction
Sales Operations
Team Building
Process Improvement
Cross-functional Team Leadership
Team Leadership
Operations Management
Strategic Planning
Sales
Change Management
Time Management
Vendor Management
Performance Management
Management
Training
Customer Experience
Customer Service
Negotiation
Sales Management
Hiring
Recruiting
Project Management
Account Management
Inventory Management
Coaching
Budgets
IVR
PowerPoint
Employee Relations
Data Analysis
Avaya
Project Planning
Human Resources
Predictive Dialers
Team Management
New Business Development
Financial Analysis
Microsoft Excel
Problem Solving
Analytical Skills
Employee Training
Strategy
Interpersonal Skills
Interviewing
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Discover more about ADPWhat is Timothy Chester email address?
Email Timothy Chester at [email protected]. This email is the most updated Timothy Chester email found in 2026.
What is Timothy Chester phone number?
Timothy Chester phone number is +12104884486.
How to contact Timothy Chester?
To contact Timothy Chester send an email to [email protected]. If you want to call Timothy Chester try calling on +12104884486.
What company does Timothy Chester work for?
Timothy Chester works for ADP
What is Timothy Chester's role at ADP?
Timothy Chester is Director of Client Services Retirement Services
What industry does Timothy Chester work in?
Timothy Chester works in the Human Resources Services industry.
Timothy Chester Email Addresses
Timothy Chester Phone Numbers
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