Tim Robichaux
Principal Service Engineering Manager at Microsoft | Bothell, Washington, United States
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Tim Robichaux is a seasoned Principal Service Engineering Manager at Microsoft, where he leads the Communication Engineering team responsible for enhancing customer engagement across a suite of Business Applications, including Dynamics 365 and the Power Platform. With a strong focus on leveraging high-quality data, Tim is dedicated to designing innovative tools and processes that facilitate effective communication with customers. His expertise lies in transforming customer feedback into actionable insights, which significantly influences the design, development, and servicing of Microsoft’s products.
In his current role, Tim is at the forefront of building and managing a dynamic team that delivers Service Communications to customers, ensuring that they receive timely and relevant information about their Dynamics 365 and Power Platform experiences. By employing well-founded engineering principles, he aims to streamline customer communications, ultimately shortening response times and enhancing overall satisfaction. His proficiency in Microsoft technologies, including SharePoint, Microsoft Exchange, and Power Automate, enables him to drive results that align with the company’s strategic goals.
Tim's leadership extends beyond mere management; he is an advocate for continuous improvement, fostering a culture of innovation within his team. By integrating customer insights into the engineering process, he ensures that the products not only meet but exceed user expectations. His commitment to excellence in customer communication not only enhances the user experience but also positions Microsoft as a leader in the competitive landscape of business applications. Through his work, Tim Robichaux exemplifies the intersection of technology and customer-centricity, driving meaningful change within the organization and the industry at large.
Principal Service Engineering Manager at Microsoft in June 2019 to Present
Operations Program Manager at Microsoft in January 2012 to June 2019
Support Engineer at Microsoft in October 2010 to June 2019
Escalation Engineer at Covestic in January 2010 to November 2010
Exchange Administrator at Statera in November 2009 to May 2010
Unified Communications Consultant at 3Sharp in November 2007 to October 2009
Unified Communication Consultant at 3Sharp in November 2007 to October 2009
IT Solutions Specialist at 3Sharp in November 2007 to October 2009
Demo Support Specialist at 3Sharp in November 2007 to October 2009
Network Engineer / IT Manager at Ritter Associates in November 2006 to November 2007
IT Technician at DTE Energy in January 2003 to January 2006
Consultant at Abacus II in January 2001 to January 2003
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Discover more about MicrosoftWhat is Tim Robichaux email address?
Email Tim Robichaux at [email protected]. This email is the most updated Tim Robichaux email found in 2026.
What is Tim Robichaux phone number?
Tim Robichaux phone number is +14254493159.
How to contact Tim Robichaux?
To contact Tim Robichaux send an email to [email protected]. If you want to call Tim Robichaux try calling on +14254493159.
What company does Tim Robichaux work for?
Tim Robichaux works for Microsoft
What is Tim Robichaux's role at Microsoft?
Tim Robichaux is Principal Service Engineering Manager
What industry does Tim Robichaux work in?
Tim Robichaux works in the Software Development industry.
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