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Tim Rackler's Email and Phone

IT Manager, Global Client Services - North America @ EMC

Tim Rackler's Email

  • t****r@hotmail.com
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Location Carrollton, Texas
Work
IT Manager, Global Client Services - North America @ EMC
Enterprise Service Desk / Help Desk Manager @ NDeX
Microsoft Support Engineer @ MICROSOFT/COMPCOM TECH CONTRACTOR
Enterprise Support Account Manager @ McAfee
Technical Support Specialist @ 3dfx
Technical Support Specialist @ CompuCom
Education
IT Infrastructure Library, Best Practices guidance for IT Service Management @ ITILv3 Certified
Networking Technologies Program, Networking and Microsoft Certification Study @ Southern Methodist University
Microsoft Certified Systems Administrator (MCSA), Manage and troubleshoot network environments running on Windows server systems. @ Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Desktop Support Technician (MCDST), Desktop OS Support @ Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Systems Engineer (MCSE), Expertise in designing and implementing infrastructure for Microsoft Windows Server @ Microsoft Certified Systems Engineer (MCSE)
Network + Certified Professional, Networking @ Network + Certified Professional
Security + Certified Professional, Security Technology @ Security + Certified Professional
Tyndale Theological Seminary and Biblical Institute, Biblical Studies @ Tyndale Theological Seminary and Biblical Institute
About

I . T . M A N A G E M E N T P R O F E S S I O N A L Seven years of management experience with a foundation of over ten years of expert technical support and customer service experience. Manage a team of service engineer professionals who support large cclient  see more

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