Tim Lanigan
Support Engineer II at LivePerson | North Bend, Washington, United States
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Tim Lanigan currently serves as a Support Engineer II at LivePerson, where he plays a pivotal role in enhancing customer relationship management (CRM) and voice services through strategic partner integration. With a strong foundation in technical project management, Tim embodies the philosophy of being a "jack of all trades," leveraging his diverse skill set to tackle complex challenges in the call center administration landscape. His current focus on Tenfold integration exemplifies his commitment to improving customer experiences by implementing automation within tracking systems.
In his role, Tim collaborates closely with team leads to streamline processes, ensuring optimal efficiency and satisfaction for both clients and end-users. His expertise in third-party integrations and troubleshooting allows him to effectively deploy systems that enhance telephony operations and data management. Tim's proficiency in SQL and Cascading Style Sheets (CSS) further empowers him to customize solutions that meet specific client needs, while his strong data entry skills ensure accurate and reliable information flow.
By continuously engaging in learning and adapting to new technologies, Tim remains at the forefront of industry trends, driving innovation in customer service solutions. His dedication to customer satisfaction is evident in every project he undertakes, as he strives to create seamless experiences that resonate with users. As a vital member of the LivePerson team, Tim Lanigan exemplifies the blend of technical acumen and project management expertise that is essential in today’s fast-paced digital landscape.
Support Engineer II at LivePerson in January 2022 to Present
Systems Design Engineer II - Project Managment / Implementation at TEKsystems in November 2017 to May 2021
Business Hardware Implementation Project Manager at Costco Wholesale in January 2015 to March 2017
IMAC Project Manager at Costco Wholesale in December 2013 to January 2015
Telecom Services Project Manager at Costco Wholesale in March 2013 to December 2013
Service Support Specialist at Costco Wholesale in December 2010 to March 2013
Telecom Administrator - Licensed at Dara Telecommunications, INC in March 2002 to December 2011
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Call Center Administration
3rd Party Integrations
Product Demonstration
Presentations
Interpersonal Communication
Databases
SQL
Management
Leadership
Troubleshooting
Vendor Management
Customer Satisfaction
Inventory Control
Data Entry
Software Documentation
Inventory Management
Customer Experience
Store Management
Hiring
Project Management
Visual Merchandising
Analysis
Budgets
Recruiting
Call Centers
Customer Retention
System Deployment
Voice over IP (VoIP)
Telephony
Cabling
Business Process Improvement
Program Management
Process Scheduler
Computer Hardware
Microsoft Products
Cascading Style Sheets (CSS)
Visual Basic for Applications (VBA)
Adobe Photoshop
OS X
Microsoft Office
Microsoft Word
Microsoft Excel
Customer Service
Time Management
Team Leadership
Teamwork
Training
Team Building
Employee Relations
Problem Solving
Creative Problem Solving
Networking
Process Improvement
Solution Development
Solution Implementation
Telecommunications
Windows 10
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Discover more about LivePersonWhat is Tim Lanigan email address?
Email Tim Lanigan at [email protected]. This email is the most updated Tim Lanigan email found in 2026.
How to contact Tim Lanigan?
To contact Tim Lanigan send an email to [email protected]. (updated on October 29, 2024)
What company does Tim Lanigan work for?
Tim Lanigan works for LivePerson
What is Tim Lanigan's role at LivePerson?
Tim Lanigan is Support Engineer II
What is Tim Lanigan's Phone Number?
Tim Lanigan's phone (206) ***-*214
What industry does Tim Lanigan work in?
Tim Lanigan works in the It Services And It Consulting industry.
Tim Lanigan Email Addresses
Tim Lanigan Phone Numbers
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