Tim Hemingway's Email

•Over 16 years experience in Product Development and Software Quality Assurance, specializing in Financial applications. •Over 7 years’ experience as Quality Assurance Manager. •Over 15 years’ experience working with Payroll, HR, and Staff Scheduling software primarily designed for highly complex unionized environments. •Complete understanding of Payroll and Staff Scheduling concepts and a primary resource to help resolve field issues (functional and data related issues). •Over 14 years’ experience working with relational databases. • 6 Years’ experience working with Automation tools (i.e. TestComplete) ,automating both Client/Server and Web Applications. •Exposed to all phases of the Software Development Life Cycle, which includes Planning, Design, Development, Testing and Implementation of the projects •Full understanding of the following software development methodologies – Waterfall, V-Model and Agile methodologies. •Experienced in Test planning, Test execution and Test analysis •Extensive experience in delivering test documents as per Software Testing Life Cycle within prescribed deadlines •Performed Functional, White Box, Black Box, System, Integration, Ad hoc, Cross Browser, Cross Platform, Security, Regression, Database, and User Acceptance Testing. •Expertise in planning and translation of Software Business and System Requirements into test scenarios and test cases by ensuring complete business logic coverage. • Ability to handle multiple projects in a fast paced, team oriented and collaborative environments • Customer oriented, detailed orientated, highly versatile, innovative, excellent interpersonal and communication skills •Excellent analytical, troubleshooting, and investigative skills. Specialties: Software Testing, Manager, Payroll/Staff Scheduling for Complex unionized environments

Team Manager - Development, Administrative Solutions @ • Managing the responsibilities, direction and performance of a team consisting of Developers, QA Analysts, Business Analyst and Technical Writing. • Preparation and delivery of staff performance evaluations and career development activities. Providing regular feedback meetings to ensure staff members are progressing as expected. • Working in conjunction with product management to help define scope and direction into upcoming projects. • Providing project management and resource plans across all functional departments under my direction. • Manage and control client escalations and client satisfaction • Help control and manage client service requests and engagements • Oversee release management duties working in conjunction with product management From September 2014 to Present (1 year 4 months) Quality Assurance Manager @ •Provides necessary definition, development and deployment of the Quality Assurance strategy, addressing all phases of product development. •Supervises Quality Assurance Team Lead, Quality Assurance Analysts including the preparation and delivery of staff performance evaluations and career development activities. •Ensures delivery against QA department goals and objectives •Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing. •Develop and manage quality assurance metrics for performance improvement. •Implements ongoing quality improvement processes working with interdepartmental teams. •Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates. •Provides effective communication regarding issues, objectives, and initiatives. •Works with Project Managers to develop project schedules and QA resource allocation. •Responsible and Accountable of flagging the timing of interdepartmental deliverables and the quality of their output. •Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments. •Troubleshooting and high tier support. •Documentation review From October 1998 to August 2014 (15 years 11 months) Quality Assurance Analyst @ From February 1998 to October 1998 (9 months) Payroll Administrator @ From April 1995 to January 1998 (2 years 10 months)

Business - majored in Finance @ N.A.I.T Tim Hemingway is skilled in: Requirements Analysis, Documentation, SQL Server, Databases, Quality Assurance, Test Automation, Testing, Software Quality Assurance, Microsoft Office, Test Planning, Healthcare, Test Management, Test Cases, Agile, System Testing