Tim Brinkman

Q: What is Tim Brinkman email address?

Email Tim Brinkman at tsbrink1@gmail.com and tim.brinkman@atos.net. This email is the most updated Tim Brinkman email found in 2026.

Q: How to contact Tim Brinkman?

To contact Tim Brinkman send an email to tsbrink1@gmail.com or tim.brinkman@atos.net. If you want to call Tim Brinkman try calling on +18597500121 and +15135287980. (updated on September 13, 2024)

Director Service Desk Operations - NA at Atos | Hebron, Kentucky, United States

About Tim Brinkman

Tim Brinkman serves as the Director of Service Desk Operations for North America at Atos, where he plays a pivotal role in enhancing customer service delivery and operational efficiency. With a strong focus on quality and value, Tim leads a dynamic team comprising four Supervisors, six Process Analysts, and over 70 Service Desk Agents, managing more than 40,000 monthly transactions across multiple clients. His leadership is characterized by a commitment to identifying and implementing service improvement opportunities that elevate the customer experience while driving down operational costs.

One of Tim’s key responsibilities includes reviewing solution proposals and Statements of Work (SOWs) to ensure that the Service Desk’s scope, headcounts, metrics, and stretch targets are not only attainable but also aligned with corporate objectives. His strategic approach leverages advanced Excel skills for data analysis, enabling him to pinpoint areas for process improvement and operational efficiency. Tim is adept at fostering a culture of continuous improvement, utilizing a "shift-left" strategy to empower clients and users to resolve issues at the earliest point in the service delivery process.

Tim's expertise extends to managed services, vendor management, and project management, allowing him to effectively oversee solution implementations that meet client needs. His critical and creative thinking skills enable him to tackle complex challenges through independent and collaborative problem-solving. As a result, Tim not only enhances the performance of his team but also contributes significantly to Atos's reputation as a leader in the IT service management industry.

Tim Brinkman Work

Director Service Desk Operations - NA at Atos in February 2023 to Present

Supervisor at Atos in June 2012 to August 2014

Process Analyst at Atos in November 2010 to June 2012

Tim Brinkman Skills

Business Analysis

Technical Support

Servers

About Tim Brinkman's Current Company

Atos

Discover more about Atos

Frequently Asked Questions about Tim Brinkman

What is Tim Brinkman email address?

Email Tim Brinkman at [email protected] and [email protected]. This email is the most updated Tim Brinkman email found in 2026.

What is Tim Brinkman phone number?

Tim Brinkman phone number is +18597500121 and +15135287980.

How to contact Tim Brinkman?

To contact Tim Brinkman send an email to [email protected] or [email protected]. If you want to call Tim Brinkman try calling on +18597500121 and +15135287980. (updated on September 13, 2024)

What company does Tim Brinkman work for?

Tim Brinkman works for Atos

What is Tim Brinkman's role at Atos?

Tim Brinkman is Director Service Desk Operations - NA

What industry does Tim Brinkman work in?

Tim Brinkman works in the Public Safety industry.