Tiffaney Martin
Senior Director Physician Billing at St. Luke's University Health Network | Bethlehem, Pennsylvania, United States
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Tiffaney Martin serves as the Senior Director of Physician Billing at St. Luke's University Health Network, where she leverages over 25 years of extensive experience in Revenue Cycle Management to drive operational excellence and financial performance. In her current role, Tiffaney has direct oversight of critical Revenue Cycle Operations, including charge capture, billing, claims management, follow-up processes, and denials management. Her leadership is pivotal in ensuring that the organization not only meets but exceeds cash collection targets while minimizing days in accounts receivable and reducing denial and adjustment rates.
A key highlight of Tiffaney's career at St. Luke's is her integral role in the implementation of Epic Resolute, where she served as the Director of Accounts Receivable and Collections Resolution (ARCR). This project showcased her ability to collaborate effectively with IT and cross-functional departments, developing innovative strategies that enhance operational workflows and improve overall efficiency. Tiffaney's commitment to process improvement is evident in her proactive approach to addressing challenges within the revenue cycle, ensuring compliance with HIPAA regulations, and fostering a culture of excellence among her team members.
Her expertise in Epic Systems and practice management, combined with her strong customer service orientation, positions her as a trusted leader in the healthcare industry. Tiffaney's ownership mentality and focus on business development not only contribute to the financial health of St. Luke's but also enhance the patient experience, making her a vital asset to the organization and a respected figure in the field of healthcare finance.
Senior Director Physician Billing at St. Luke's University Health Network in September 2016 to Present
Manager, Physician Systems Training & Support at St Luke's Hospital, Bethlehem in May 2009 to September 2016
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Optimization
Performance Management
Business Process Improvement
Team Collaboration
Billing Process
Key Performance Indicators
Embraces Change
Communication
Epic Systems
Charge Capture
Accounts Receivable
Leadership
Revenue Cycle Management
Healthcare Management
Medical Billing
Medical Terminology
HIPAA
Healthcare Information Technology
Software Documentation
Troubleshooting
Practice Management
Process Improvement
Software Implementation
Healthcare
Business Development
EMR
Access
Microsoft Office
Training
Customer Service
Team Management
Management
Team Building
EHR
pre authorizations
Organization Skills
Supervisory Skills
Interpersonal Skills
Claims Resolution
Revenue Cycle
Physician Relations
Medicare/Medicaid Reimbursement
Denials management
EPIC Resolute Professional Billing
Claims Management
ARCR
Microsoft PowerPoint
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Discover more about St. Luke's University Health NetworkWhat is Tiffaney Martin email address?
Email Tiffaney Martin at [email protected]. This email is the most updated Tiffaney Martin email found in 2026.
What is Tiffaney Martin phone number?
Tiffaney Martin phone number is +12626236240.
How to contact Tiffaney Martin?
To contact Tiffaney Martin send an email to [email protected]. If you want to call Tiffaney Martin try calling on +12626236240.
What company does Tiffaney Martin work for?
Tiffaney Martin works for St. Luke's University Health Network
What is Tiffaney Martin's role at St. Luke's University Health Network?
Tiffaney Martin is Senior Director Physician Billing
What industry does Tiffaney Martin work in?
Tiffaney Martin works in the Hospitals And Health Care industry.
Tiffaney Martin Email Addresses
Tiffaney Martin Phone Numbers
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