Thomas O
Sr. Principal Account Services at Verizon | Raleigh, North Carolina, United States
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Thomas O. is a seasoned professional with 17 years of extensive experience in IT program and project management, currently serving as a Senior Principal Account Services Business Relationship Manager (BRM) at Verizon. In this pivotal role, Tom excels at bridging the gap between IT and business units, ensuring that both sides collaborate effectively to achieve strategic objectives. His expertise in presales support is instrumental in winning new business; he adeptly assesses client needs, shapes tailored technical solutions, and provides accurate estimations of project scope and costs.
Tom's responsibilities extend to staffing oversight, where he ensures that the right talent is aligned with project requirements, thereby optimizing resource allocation and enhancing service delivery. His keen understanding of program governance and portfolio oversight allows him to monitor change control processes meticulously, ensuring that projects adhere to established methodologies and procedures. This vigilance not only mitigates risks but also supports escalations, allowing for swift resolutions to any challenges that may arise.
In addition to his technical acumen, Tom possesses a robust skill set that includes business intelligence, information security, and network security, which are crucial in today’s digital landscape. His experience with Cisco firewall security and financial statement auditing further underscores his comprehensive understanding of both the technical and financial aspects of IT projects. With a commitment to customer service and team leadership, Tom is dedicated to fostering collaborative environments that drive innovation and efficiency within Verizon’s operations. His ability to coordinate complex conferences and manage client billing processes further exemplifies his multifaceted expertise, making him an invaluable asset to the organization.
Sr. Principal Account Services at Verizon in August 2023 to Present
Sr. Principal Account Services at Verizon in March 2022 to July 2023
Project Transition Executive at Verizon in July 2019 to March 2022
Sr. Manager at Verizon in January 2017 to June 2019
Program and Project Manager at Verizon in January 2007 to December 2016
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Program Management
PMP
ITIL
PMO
Telecommunications
Business Intelligence
Integration
Vendor Management
Software Project Management
MS Project
Requirements Analysis
SDLC
SharePoint
PMI
Outsourcing
Information Security
Microsoft Servers
IT Service Management
Managed Services
Service Delivery
Customer Service
LAN-WAN
Cisco Firewall Security
Agile & Waterfall Methodologies
IT Project Lifecycle
Sourcefire
High Level Design
Low Level Design
Change Management
Help Desk Support
Business Analytics
SAP
Business Objects
Client Billing
Vendor Relationship Management
Network Security
Ticketing Systems
WebEx
Conference Coordination
Cisco Routers
Wireless Networking
Compliance PCI
Cisco IOS
Cross-functional Team Leadership
Virtual Teams
Team Management
Team Leadership
Team Building
Contract Management
Financial Statement Auditing
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Discover more about VerizonWhat is Thomas O email address?
Email Thomas O at [email protected]. This email is the most updated Thomas O email found in 2026.
How to contact Thomas O?
To contact Thomas O send an email to [email protected]. (updated on November 04, 2024)
What company does Thomas O work for?
Thomas O works for Verizon
What is Thomas O's role at Verizon?
Thomas O is Sr. Principal Account Services
What is Thomas O's Phone Number?
Thomas O's phone (704) ***-*376
What industry does Thomas O work in?
Thomas O works in the Telecommunications industry.
Thomas O Email Addresses
Thomas O Phone Numbers
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