Thomas Elst
Vice President Commercial at dnata | Malverne, New York, United States
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As the Vice President of Commercial at dnata, Thomas Elst leverages over 20 years of extensive experience in people management, customer service, and business processes within the global airline industry. His role is pivotal in driving strategic initiatives that enhance customer relationships and optimize sales performance. With a hands-on approach, Thomas focuses on building trust and rapport with upper management at targeted customer organizations, ensuring that dnata not only meets but exceeds their expectations.
One of his key projects involves overseeing the comprehensive customer tender processes from inception to completion, acting as the primary point of contact for tender invitations. This responsibility requires a keen understanding of customer needs and market dynamics, allowing Thomas to tailor proposals that resonate with high-standard clients. His expertise in account management and CRM is instrumental in acquiring and maintaining prestigious customers, particularly in luxury food catering, where he has successfully implemented innovative solutions that elevate service delivery.
Thomas is also committed to leadership development and team building, fostering an environment where his team can thrive and contribute to the company's success. By utilizing key performance indicators and business analysis, he continuously assesses and refines strategies to drive new business development and enhance customer service. His proficiency in event management and the food and beverage sector further complements his role, ensuring that dnata remains a leader in providing exceptional service in the competitive airline industry. Through his strategic vision and dedication, Thomas Elst is not only advancing dnata's commercial objectives but also setting new benchmarks for excellence in customer engagement.
Vice President Commercial at dnata in October 2023 to Present
Key Account Manager | Customer Relations Manager at DO & CO AG in October 2014 to November 2023
Project Manager at DO & CO AG in July 2014 to November 2023
Account Manager at DO & CO AG in March 2012 to October 2014
Duty Manager at DO & CO AG in June 2010 to March 2012
Hospitality at the Paddock Club, Formula 1 at DO & CO AG in March 2010 to June 2010
Group reservation agent at NH Schiphol Airport in February 2008 to June 2008
General Manager at Cafe Matoux in July 2004 to September 2006
Catering Assistant at Jaarbeurs in February 2004 to July 2004
Food And Beverage Supervisor at NH Hotel Group in February 2003 to June 2003
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Operational Excellence
Key Performance Indicators
Analytical Skills
Microsoft PowerPoint
New Customer Acquisitions
Project Management
New Business Development
Organizational Development
Leadership Development
Business Development
Time Management
Team Management
Team Building
Leadership
Management
Operations Management
Team Leadership
Customer Relationship Management (CRM)
Customer Service
Microsoft Outlook
Presentations
Executive Relationships
Account Management
Business Analysis
Marketing
Hospitality Management
Hospitality
Event Management
Hospitality Industry
Food
Food & Beverage
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Discover more about dnataWhat is Thomas Elst email address?
Email Thomas Elst at [email protected] and [email protected]. This email is the most updated Thomas Elst email found in 2026.
What is Thomas Elst phone number?
Thomas Elst phone number is +19177428366 and +19176847729.
How to contact Thomas Elst?
To contact Thomas Elst send an email to [email protected] or [email protected]. If you want to call Thomas Elst try calling on +19177428366 and +19176847729. (updated on October 29, 2024)
What company does Thomas Elst work for?
Thomas Elst works for dnata
What is Thomas Elst's role at dnata?
Thomas Elst is Vice President Commercial
What industry does Thomas Elst work in?
Thomas Elst works in the Restaurants industry.
Thomas Elst Email Addresses
Thomas Elst Phone Numbers
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