Thomas A
Senior Vice President of Retirement Operations at Ascensus | Greater Philadelphia
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As the Senior Vice President of Retirement Operations at Ascensus, Thomas A. plays a pivotal role in shaping the future of retirement services within the financial sector. With a wealth of experience in leading back-office and customer-focused organizations, he is at the forefront of driving operational excellence and strategic growth. Thomas oversees a diverse team of over 130 professionals across five direct reports, managing a multimillion-dollar P&L for the Retirement, Health, and Future Plan Divisions. His leadership extends to two retirement operating centers and two offshore service centers, ensuring seamless service delivery and operational efficiency.
Thomas is currently spearheading Project One Ascensus, a transformative initiative aimed at enhancing business operations and driving process improvements across the organization. By leveraging his expertise in change management and vendor management, he is committed to fostering a culture of continuous improvement that not only boosts organic growth but also elevates partner and associate satisfaction. His strategic vision encompasses enhancing business line quality, optimizing back-office operations, and implementing robust risk management practices.
An empowering and collaborative leader, Thomas excels in cross-functional team leadership, ensuring that all stakeholders are aligned with the organization’s goals. His proactive approach to annual planning and document lifecycle management positions Ascensus as a leader in the retirement services industry, consistently surpassing industry standards. With a focus on delivering superior client service, Thomas A. is dedicated to creating innovative solutions that meet the evolving needs of clients and partners alike, solidifying Ascensus's reputation as a trusted provider in the retirement landscape.
Senior Vice President of Retirement Operations at Ascensus in January 2016 to Present
Vice President of Retirement Operations at Ascensus in January 2004 to January 2016
Head of Operations at ING in January 1999 to January 2004
Manager Operations at Prudential Financial in January 1995 to January 1999
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Resource Allocation
Policy Development
Operational Strategy
High Sense of Urgency
Operational Excellence
Executive Team
Business Requirements
Annual Planning
Back Office Operations
Talent Development
Cross-functional Team Leadership
Performance Management
P&L Management
Outsourcing
Project Management
Budgeting
Cost Reduction
Change Management
Vendor Management
Management
Leadership
Process Improvement
Risk Management
Strategy
Operations Management
Retirement
Team Building
Investments
Business Process Improvement
Business Process
Financial Services
Insurance
Training
Business Analysis
Analysis
Strategic Planning
Offshoring
Customer Service
Business Intelligence
Disaster Recovery
Mutual Funds
BPO
Talent Management
Document Imaging
Document Management
Small Business
Business Process Management
Document Lifecycle Management
Team Management
Six Sigma
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Discover more about AscensusWhat is Thomas A email address?
Email Thomas A at [email protected]. This email is the most updated Thomas A email found in 2026.
How to contact Thomas A?
To contact Thomas A send an email to [email protected]. (updated on October 29, 2024)
What company does Thomas A work for?
Thomas A works for Ascensus
What is Thomas A's role at Ascensus?
Thomas A is Senior Vice President of Retirement Operations
What is Thomas A's Phone Number?
Thomas A's phone (**) *** *** 541
What industry does Thomas A work in?
Thomas A works in the Financial Services industry.
Thomas A Email Addresses
Thomas A Phone Numbers
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