Therese Pekar
Vice President at WaterStone Bank | Oak Creek, Wisconsin, United States
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Therese Pekar brings over three decades of invaluable experience to her role as Vice President of Customer Service and the Call Center at WaterStone Bank, formerly known as Wauwatosa Savings Bank. With a deep-rooted commitment to enhancing customer experiences, Therese expertly manages the day-to-day operations of the Customer Support team, ensuring optimal call flow and service levels that align with the bank's mission of delivering exceptional retail banking services. Her leadership is pivotal in driving the Sales Through Service initiatives, which not only foster customer loyalty but also enhance customer retention—a critical component in today’s competitive banking landscape.
In her capacity, Therese also oversees all Consumer Digital Banking products and services, a role that requires a keen understanding of process improvement and risk management. By leveraging her extensive knowledge in consumer electronic banking products, she ensures that WaterStone Bank remains at the forefront of digital innovation, providing customers with seamless and secure banking experiences. Her ability to build and nurture high-performing teams has been instrumental in cultivating a culture of excellence within the call center, where customer service management is prioritized.
Therese's strategic vision and hands-on approach have positioned her as a key player in the bank's ongoing success, enabling WaterStone Bank to not only meet but exceed the evolving expectations of its customers. As she continues to lead her team through the dynamic landscape of banking, Therese remains dedicated to fostering an environment that champions customer satisfaction and operational efficiency.
Vice President at WaterStone Bank in August 2015 to Present
Assistant Vice President at WaterStone Bank in August 1997 to August 2017
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Sales
Customer Loyalty
Customer Retention
Customer Service Operations
Retail Banking
Team Building
Banking
Customer Service Management
Customer Service
Management
Leadership
Process Improvement
Risk Management
Consumer Electronic Banking Products
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Discover more about WaterStone BankWhat is Therese Pekar email address?
Email Therese Pekar at [email protected]. This email is the most updated Therese Pekar email found in 2026.
What is Therese Pekar phone number?
Therese Pekar phone number is +14055277388 and +14144594501.
How to contact Therese Pekar?
To contact Therese Pekar send an email to [email protected]. If you want to call Therese Pekar try calling on +14055277388 and +14144594501. (updated on November 04, 2024)
What company does Therese Pekar work for?
Therese Pekar works for WaterStone Bank
What is Therese Pekar's role at WaterStone Bank?
Therese Pekar is Vice President
What industry does Therese Pekar work in?
Therese Pekar works in the Banking industry.
Therese Pekar Email Addresses
Therese Pekar Phone Numbers
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