Terry Harrison
Fixed Operations Manager at Ralph Honda | Rochester, New York, United States
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Terry Harrison is a seasoned automotive professional currently serving as the Fixed Operations Manager at Ralph Honda, where he expertly oversees the daily operations of the Service, Parts, and Collision departments. With a robust background in the automotive industry, Terry brings a wealth of knowledge and experience, having previously held prestigious roles such as President and Vice President of the General Motors Service & Parts Club of Western New York. His extensive technical expertise is underscored by certifications as a Chevrolet, Pontiac, Oldsmobile, and Honda Technician, as well as being an ASE Certified Technician.
In his current role, Terry is instrumental in developing innovative programs aimed at enhancing operational efficiency and customer satisfaction. His commitment to excellence is reflected in his impressive accolades, including multiple Honda Service Managers awards at Bronze, Silver, Gold, and Platinum levels, as well as the General Motors Managers Mark of Excellence award, which he has received multiple times. These achievements highlight his dedication to maintaining high standards in service quality and profitability.
Terry's strategic focus on profit maximization and operational management has led to significant improvements in service delivery and customer retention at Ralph Honda. His passion for the automotive industry extends beyond traditional service operations; he is also well-versed in motorsports and automotive repair, which enriches his approach to managing complex service environments. By leveraging his extensive knowledge of spare parts, chassis, and tires, Terry ensures that Ralph Honda remains a leader in customer service and operational excellence, fostering a culture of continuous improvement and innovation within the team.
Fixed Operations Manager / Warranty Administrator / Training Administator at Ralph Automotive in August 1984 to Present
Fixed Operations Manager at Ralph Honda in January 1984 to Present
Fixed Operations Director at Ralph Honda in August 1984 to Present
Fixed Operations Director at Ralph Honda in August 1984 to Present
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Automotive Technology
Body Shops
Maintenance and Repair
Loyalty Programs
Customer Loyalty Management
Customer Service Operations
Customer Service Training
Customer Marketing
Customer Loyalty
Business Management
Customer Service Management
General Administration
Warranties
Fixed Operations
Customer Satisfaction
Automotive
Parts
Operations Management
Automotive Aftermarket
Automobile
Warranty
Dealers
Dealer Management
Vehicles
Automotive Repair
Profit
Automotive Parts
Customer Retention
Powertrain
Tires
Profit Maximization
Pricing
Reynolds
Management
Customer Service
Fleet Management
Automotive Engineering
Suspension
Brake
Automotive Electronics
Motorsports
Aftersales
Spare Parts
Truck
Chassis
Gross Profit
Steering
Honda
Vehicle Maintenance
ASE Certified
Racing
Dealer Operations
Sales Process
Motorcycle
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What is Terry Harrison email address?
Email Terry Harrison at [email protected]. This email is the most updated Terry Harrison email found in 2026.
What is Terry Harrison phone number?
Terry Harrison phone number is +16786408965 and +17708538724.
How to contact Terry Harrison?
To contact Terry Harrison send an email to [email protected]. If you want to call Terry Harrison try calling on +16786408965 and +17708538724. (updated on October 30, 2024)
What is Terry Harrison net worth?
Terry Harrison has an estimated net worth of $375,000 to $499,999
What company does Terry Harrison work for?
Terry Harrison works for Ralph Honda
What is Terry Harrison's role at Ralph Honda?
Terry Harrison is Fixed Operations Manager
What industry does Terry Harrison work in?
Terry Harrison works in the Motor Vehicle Manufacturing industry.
Terry Harrison Email Addresses
Terry Harrison Phone Numbers
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