Taiwan Jr
Lead Systems Analyst at Navy Federal Credit Union | Washington, District of Columbia, United States
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As Vice President and Lead Decision Architect at Citizens, Taiwan Jr. plays a pivotal role in shaping the company's decision-making frameworks and enhancing customer engagement through innovative technology solutions. With a robust background as a Principal Engineer and Certified Pega Decisioning Consultant, Taiwan leverages over six years of experience in developing transformative solutions across diverse sectors, including manufacturing, telecommunications, and finance. His expertise in the Pega Platform and Customer Decision Hub allows him to architect complex decisioning systems that drive operational efficiency and improve user experience.
In his current role, Taiwan has successfully resolved compatibility issues during a critical upgrade from Pega version 8.19 to 8.7, establishing best practices that not only enhance system stability but also prepare the team for seamless future upgrades. His leadership in designing and implementing a customized omni-channel A/B Testing solution has empowered upstream business partners to test creative variants effectively, thereby optimizing marketing strategies and improving customer engagement metrics.
Taiwan thrives in cross-functional team environments, where his skills in Agile methodologies, data analysis, and software development come to the forefront. His proficiency in tools such as NumPy, Jupyter, and GitHub, combined with his experience in anomaly detection and unit testing, enables him to deliver data-driven insights that inform strategic decisions. By fostering a culture of collaboration and innovation, Taiwan Jr. is not only enhancing the capabilities of Citizens but also setting a benchmark for excellence in decision architecture within the industry.
Lead Systems Analyst at Navy Federal Credit Union in October 2024 to Present
Vice President - Lead Decision Architect at Citizens in October 2022 to October 2024
Principal Engineer - Senior Decision Architect at Verizon in July 2021 to October 2022
Decisioning Architect at Verizon in February 2020 to July 2021
Pega Developer at Intel Corporation (with Infosys) in June 2018 to February 2020
Process Engineering Intern at Perdue Farms in June 2016 to August 2017
IT Intern at Dentsply Sirona in June 2014 to August 2015
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Pega CDH
Pega PRPC
Business Analysis
Solution Architecture
Business Process Management
Java
User Experience (UX)
NumPy
Agile Methodologies
SQL
Elasticsearch
Data Analysis
Data Analytics
Software Development
Unit Testing
Python (Programming Language)
Jupyter
GitHub
Pegasystems PRPC
Decisioning
Pandas (Software)
Kibana
Anomaly Detection
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Discover more about Navy Federal Credit UnionWhat is Taiwan Jr email address?
Email Taiwan Jr at [email protected]. This email is the most updated Taiwan Jr email found in 2026.
How to contact Taiwan Jr?
To contact Taiwan Jr send an email to [email protected]. (updated on October 23, 2024)
What company does Taiwan Jr work for?
Taiwan Jr works for Navy Federal Credit Union
What is Taiwan Jr's role at Navy Federal Credit Union?
Taiwan Jr is Lead Systems Analyst
What is Taiwan Jr's Phone Number?
Taiwan Jr's phone (206) ***-*252
What industry does Taiwan Jr work in?
Taiwan Jr works in the Financial Services industry.
Taiwan Jr Email Addresses
Taiwan Jr Phone Numbers
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