Susmita Bashir
Senior Risk Operations Business Consultant at Intuit | United States
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Susmita Bashir is a seasoned Senior Technical Program Manager at Verizon, where she leverages her decade-long experience in technology, aerospace, and telecommunications to drive transformative projects that enhance customer experience and operational efficiency. In her current role, she directs a global team of 100 professionals under the Emerge Program, focusing on seven key initiatives that aim to optimize sales processes and elevate customer satisfaction. By fostering a culture of innovation and implementing Agile methodologies, Susmita has not only streamlined project delivery but also positioned her team to potentially save the company up to $10 million annually.
One of her standout projects involves leading a 40 million customer-based initiative for the Verizon 5G Home Internet-Enhancement and Productions defect team. This project has been instrumental in achieving a 10% improvement in service reliability, showcasing her ability to manage large-scale, complex programs effectively. Susmita's expertise in risk management and operational excellence has been pivotal in navigating the challenges of such high-stakes projects, ensuring that they are delivered on time and within budget.
Her proficiency in data analysis tools like SQL, Microsoft Excel, and Google Analytics further enhances her capability to make data-driven decisions that optimize processes and reduce costs. As a mentor and coach, Susmita is committed to developing her team's skills in program management and Agile project delivery, ensuring that they are well-equipped to tackle future challenges in the fast-evolving telecommunications landscape. With her strategic vision and hands-on leadership style, Susmita Bashir continues to be a driving force behind Verizon's commitment to innovation and excellence in customer service.
Senior Risk Operations Business Consultant at Intuit in September 2024 to Present
Senior Technical Program Manager at Verizon in July 2023 to August 2024
Technical Program Manager at AT&T in March 2021 to June 2023
Technical Program Manager at RealPage, Inc. in January 2019 to January 2021
Technical Program Manager at Lockheed Martin in January 2018 to January 2019
Program Manager at Texas A&M University-Commerce in January 2017 to January 2019
Program Manager at Philip Morris International in January 2015 to January 2016
Business Communication Manager at North South University in January 2012 to January 2015
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Coaching
Public Speaking
Change Management
Coaching & Mentoring
Risk Management
Leadership
Teamwork
Engineering
Leading transformational change
Product Strategy
Program Management Professional
Product Vision
Operational Excellence
Strategic Thinking
Risk Analysis
Resource Allocation
Vendor Management
IT Management
Critical Thinking
Project Estimation
Project Delivery
Agile Methodologies
Requirements Analysis
Program Management
Software Project Management
Business Analysis
Project Planning
Python
SQL
Tableau
Strategic Planning
Analytical Skills
Market Research
Business Planning
Agile Project Management
Project Management
Data Analysis
Data Visualization
Microsoft Excel
PowerPoint
Management
Microsoft Office
Search Engine Optimization (SEO)
Data Modeling
Web Analytics
Negotiation
Software Development Life Cycle (SDLC)
Statistics
Business Intelligence (BI)
Data Mining
R
Power BI
Google Analytics
SPSS
SAS
Qualtrics
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Discover more about IntuitWhat is Susmita Bashir email address?
Email Susmita Bashir at [email protected]. This email is the most updated Susmita Bashir email found in 2026.
What is Susmita Bashir phone number?
Susmita Bashir phone number is +19032462303.
How to contact Susmita Bashir?
To contact Susmita Bashir send an email to [email protected]. If you want to call Susmita Bashir try calling on +19032462303. (updated on October 31, 2024)
What company does Susmita Bashir work for?
Susmita Bashir works for Intuit
What is Susmita Bashir's role at Intuit?
Susmita Bashir is Senior Risk Operations Business Consultant
What industry does Susmita Bashir work in?
Susmita Bashir works in the Telecommunications industry.
Susmita Bashir Email Addresses
Susmita Bashir Phone Numbers
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