Susmita Banerjee
Instructional Designer - Vice President at Citigroup | New York City Metropolitan Area
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Susmita Banerjee is a seasoned Instructional Designer and Vice President at Citigroup, where she leverages over 15 years of extensive experience to create innovative and impactful digital curricula and instructional programs. In her current role, Susmita has been instrumental in spearheading the development and implementation of interactive training curricula that utilize cutting-edge eLearning tools such as Articulate Storyline, Rise, Captivate, and DominKnow. Her expertise in user interface design and web authoring enables her to craft immersive learning experiences that resonate with diverse audiences, ensuring that training is not only informative but also engaging.
One of her key projects includes managing the organization’s Town Halls, which cater to approximately 1,000 employees. In this capacity, Susmita oversees all event logistics, from content creation to communication strategies, ensuring seamless execution and fostering strong employee engagement. Her attention to detail and leadership skills are pivotal in creating an environment where employees feel informed and connected to the organization’s goals.
Currently, Susmita is enhancing her data analysis and visualization skills through a Cornell Data Science certificate, focusing on SQL and Tableau. This endeavor reflects her commitment to continuous learning and her drive to integrate data-driven insights into instructional design. By combining her robust background in business analysis with her emerging expertise in data science, Susmita is well-positioned to elevate Citigroup’s training initiatives, ensuring they are not only aligned with business objectives but also tailored to meet the evolving needs of employees in a dynamic financial landscape.
Instructional Designer - Vice President at Citigroup in September 2014 to Present
Founder at ProCogs in May 2006 to August 2023
Instructor/AVP at Citigroup in March 2008 to June 2014
eLearning Developer at Citigroup in October 2007 to February 2008
Programmer Analyst II at Alaska Housing Finance Corporation in May 2005 to October 2005
Information Technology (Student Assistant) at eMedia Services in January 2004 to April 2005
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Stakeholder Management
Creative Problem Solving
Web-based Training
Learning Theory
Onboarding
Skill Development
Templates
Kirkpatrick
ISD
Client Presentation
Audio Editing
Strategic Thinking
Editing Software
Adobe Audition
Technical Manuals
Project Plans
Problem Solving
Training and Development (HR)
Web Authoring
Business Consulting
Train the Trainer
Critical Thinking
Interactive Learning
Microsoft 365
Communication Training
Communication
Attention to Detail
Data Analysis
Graphics
User Interface Design
Learning Management
Leadership
User Experience (UX)
Lectora
Storyline 360
DomiKnow
Adobe Creative Suite
Tableau
CSS
Business Analysis
Dreamweaver
Flash
User Experience
Web Development
Databases
Web Design
HTML
E-Learning
Photoshop
Instructional Design
Captivate
Adobe eLearning Suite
Articulate Storyline
Brainshark
Articulate Studio
eLearning
Management
Project Management
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Discover more about CitigroupWhat is Susmita Banerjee email address?
Email Susmita Banerjee at [email protected] and [email protected]. This email is the most updated Susmita Banerjee email found in 2026.
How to contact Susmita Banerjee?
To contact Susmita Banerjee send an email to [email protected] or [email protected].
What company does Susmita Banerjee work for?
Susmita Banerjee works for Citigroup
What is Susmita Banerjee's role at Citigroup?
Susmita Banerjee is Instructional Designer - Vice President
What is Susmita Banerjee's Phone Number?
Susmita Banerjee's phone (212) ***-*407
What industry does Susmita Banerjee work in?
Susmita Banerjee works in the Financial Services industry.
Susmita Banerjee Email Addresses
Susmita Banerjee Phone Numbers
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