Susanne Kenton
Director Of Customer Service at SunOpta | Greater Minneapolis-St. Paul Area
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As the Director of Customer Service at SunOpta, Susanne Kenton leverages her two decades of management experience to drive exceptional service delivery and foster a culture of continuous improvement. Her role is pivotal in bridging the gap between external customers and internal teams, ensuring that the voice of the customer is heard and integrated into the company's operational strategies. By collaborating closely with cross-functional partners, Susanne identifies customer needs and develops best practices that enhance service efficiency and satisfaction.
One of her key projects involves coordinating with the Operations team to align production capabilities with customer demand, ensuring that SunOpta not only meets but exceeds expectations in product availability and quality. Susanne's expertise in process improvement is instrumental in this endeavor; she proactively identifies opportunities to streamline workflows and standardize practices across the organization. Her commitment to lean manufacturing principles allows her to implement strategic changes that optimize performance and reduce waste, ultimately benefiting both customers and the company.
In addition to her operational focus, Susanne is dedicated to coaching and developing her team, emphasizing leadership development and team building. Her strong communication skills and strategic planning abilities empower her to lead initiatives that align with SunOpta's goals and objectives. As a result, she cultivates an environment where employees can thrive, fostering personal and professional growth while driving the organization toward its vision of excellence in customer service. Susanne Kenton's leadership not only enhances customer satisfaction but also positions SunOpta as a leader in the industry, committed to innovation and quality.
Director Of Customer Service at SunOpta in April 2019 to Present
Customer Service Manager at SunOpta in January 2017 to April 2019
Customer Service Supervisor at Anagram International in January 2016 to December 2016
Account Development Specialist at ADC Telecommunications in January 1997 to November 2009
Buyer at Target in April 1993 to January 1997
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Process Improvement
Continuous Improvement
Budgets
Team Building
Leadership
Strategic Planning
Event Planning
Leadership Development
Customer Satisfaction
Cross-functional Team Leadership
Lean Manufacturing
Account Management
Customer Service
Sales Management
Negotiation
Management
New Business Development
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Discover more about SunOptaWhat is Susanne Kenton email address?
Email Susanne Kenton at [email protected]. This email is the most updated Susanne Kenton email found in 2026.
What is Susanne Kenton phone number?
Susanne Kenton phone number is +16127206208 and +19522430969.
How to contact Susanne Kenton?
To contact Susanne Kenton send an email to [email protected]. If you want to call Susanne Kenton try calling on +16127206208 and +19522430969.
What company does Susanne Kenton work for?
Susanne Kenton works for SunOpta
What is Susanne Kenton's role at SunOpta?
Susanne Kenton is Director Of Customer Service
What industry does Susanne Kenton work in?
Susanne Kenton works in the Food And Beverage Services industry.
Susanne Kenton Email Addresses
Susanne Kenton Phone Numbers
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