Susan Phackney
Director of Marketing, Harvard Summer School, Professional Development Programs & HILR at Harvard Division of Continuing Education | Massachusetts, United States
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As the Director of Marketing for Harvard Summer School, Professional Development Programs, and the Harvard Institute for Learning in Retirement (HILR), Susan Phackney plays a pivotal role in shaping the educational landscape for diverse learners. With a collaborative and results-oriented leadership style, she excels in developing and guiding high-performing cross-functional teams that are dedicated to achieving shared objectives. Susan's extensive experience in strategy, product launches, and brand revitalization across top-tier organizations in education, media, and services equips her with a unique perspective on market dynamics.
In her current role, Susan leads the integrated global market strategy, leveraging her strong quantitative and financial skills to identify emerging trends and opportunities. She is instrumental in the development of innovative program ideas, both on-campus and online, ensuring that Harvard's offerings remain relevant and impactful. By employing advanced marketing analytics and digital marketing techniques, she effectively drives customer acquisition and enhances brand visibility. Her expertise in market research and segmentation allows her to tailor programs that meet the evolving needs of learners, fostering an inclusive and engaging educational environment.
Key projects under Susan's leadership have included the revitalization of the Harvard Summer School brand and the expansion of professional development offerings to cater to a global audience. Through strategic planning and advertising initiatives, she has successfully positioned these programs as premier choices for lifelong learners. With a commitment to excellence and a passion for education, Susan Phackney continues to make significant contributions to Harvard's mission of providing transformative learning experiences.
Director of Marketing, Harvard Summer School, Professional Development Programs & HILR at Harvard Division of Continuing Education in April 2018 to Present
Chief Product & Strategy Officer at The Christian Science Monitor in January 2016 to August 2017
VP Marketing & Strategy at The Christian Science Monitor in June 2007 to January 2016
Director, Marketing at Aramark in January 1997 to January 2003
Director Consumer Marketing, Weider Publishing at Weider Publications in January 1994 to January 1997
Marketing Manager at U.S. News & World Report in January 1991 to January 1993
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Marketing Analytics
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Marketing
Digital Marketing
Strategy
Management
Leadership
Brand Development
Market Research
Segmentation
Strategic Planning
Advertising
Sales
Marketing campaign management
Circulation
Multi-channel Marketing
Search Engine Marketing (SEM)
Brand Management
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Product Development
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Discover more about Harvard Division of Continuing EducationWhat is Susan Phackney email address?
Email Susan Phackney at [email protected]. This email is the most updated Susan Phackney email found in 2026.
What is Susan Phackney phone number?
Susan Phackney phone number is +16174502641 and +15087852191.
How to contact Susan Phackney?
To contact Susan Phackney send an email to [email protected]. If you want to call Susan Phackney try calling on +16174502641 and +15087852191. (updated on September 13, 2024)
What company does Susan Phackney work for?
Susan Phackney works for Harvard Division of Continuing Education
What is Susan Phackney's role at Harvard Division of Continuing Education?
Susan Phackney is Director of Marketing, Harvard Summer School, Professional Development Programs & HILR
What industry does Susan Phackney work in?
Susan Phackney works in the Higher Education industry.
Susan Phackney Email Addresses
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