Susan Mclean
Supervisor, Enrollment & Billing Account Reconciliation at CareFirst BlueCross BlueShield | Owings Mills, Maryland, United States
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Susan Mclean serves as the Supervisor of Enrollment & Billing Account Reconciliation at CareFirst BlueCross BlueShield, where she leverages her extensive controllership and managerial experience across various sectors, including healthcare, manufacturing, and retail. In her current role, Susan oversees a dedicated team of 15-20 technicians who are responsible for managing receivables related to member-level premium payments, Federal Government subsidy payments, and various credit and collections activities. Her leadership is pivotal in ensuring that the Enrollment and Billing processes run smoothly, contributing to the overall financial health of the organization.
One of Susan's key projects involves the analysis and reporting of critical financial metrics, such as Applied Suspense, Unapplied Suspense, and Account Receivables. By meticulously investigating and reconciling these accounts, she not only enhances operational efficiency but also ensures compliance with regulatory standards. Her strategic business planning skills enable her to set clear objectives and performance goals, while her expertise in budget administration helps to optimize resource allocation within her team.
Susan's commitment to business process improvement is evident in her proactive approach to identifying inefficiencies and implementing solutions that streamline operations. Her strong communication skills and active listening foster a collaborative environment, empowering her team to excel in their roles. As a result, Susan plays a crucial role in enhancing customer satisfaction and maintaining the integrity of CareFirst's financial operations. With a deep understanding of financial reporting, auditing, and bookkeeping, she continues to drive impactful changes that align with the organization's mission to provide accessible and affordable healthcare.
Supervisor, Enrollment & Billing Account Reconciliation at CareFirst BlueCross BlueShield in July 2015 to Present
Director of Operations at CareFirst BlueCross BlueShield in March 2023 to Present
Billing and Accounts Receivable Manager at Geisinger Health Plan in October 2012 to July 2015
Office Manager at Liberty Tax Service in December 2011 to September 2012
Accounts Receivable Team Leader at First Quality Tissue in September 2006 to June 2009
Controller at Robert M. Sides, Inc. in October 2004 to September 2006
Independent Contractor at Self Employed - Consultant in September 2002 to October 2004
Assistant Plant Controller at Conagra Grocery Products (Formerly IHF) in April 1998 to May 2002
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Financial Reporting
Accounting
General Ledger
QuickBooks
Account Reconciliation
Financial Accounting
Auditing
Tax
Bookkeeping
Accounts Payable
Accounts Receivable
Strategic Communications
Analysis
Budgets
Business Analysis
Business Process Improvement
Process Improvement
Strategic Planning
Team Building
Active Listening
Communication
Personal Development
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Discover more about CareFirst BlueCross BlueShieldWhat is Susan Mclean email address?
Email Susan Mclean at [email protected] and [email protected]. This email is the most updated Susan Mclean email found in 2026.
What is Susan Mclean phone number?
Susan Mclean phone number is +15703271691 and +15703271224.
How to contact Susan Mclean?
To contact Susan Mclean send an email to [email protected] or [email protected]. If you want to call Susan Mclean try calling on +15703271691 and +15703271224. (updated on October 29, 2024)
What is Susan Mclean net worth?
Susan Mclean has an estimated net worth of $2,500 to $24,999
What company does Susan Mclean work for?
Susan Mclean works for CareFirst BlueCross BlueShield
What is Susan Mclean's role at CareFirst BlueCross BlueShield?
Susan Mclean is Supervisor, Enrollment & Billing Account Reconciliation
What industry does Susan Mclean work in?
Susan Mclean works in the Insurance industry.
Susan Mclean Email Addresses
Susan Mclean Phone Numbers
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