Susan Ludwick
Member Board of Directors at Optical Women's Association | Charlotte Metro
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As the Senior Vice President at EyeCare Services Partners (ESP), Susan Ludwick plays a pivotal role in driving operational excellence and strategic growth within the organization. With over five years of dedicated service, Susan has effectively harnessed her expertise in healthcare management and business analysis to enhance service delivery across a diverse portfolio of ophthalmologic and optometric practices. Her leadership is characterized by a commitment to quality patient care, ensuring that both providers and patients benefit from streamlined operations and innovative solutions.
Under Susan's guidance, ESP has successfully consolidated top-tier practices and ambulatory surgery centers, positioning the organization as a leader in the eye care industry. She spearheads key projects that focus on optimizing income statements and implementing robust CRM systems, which not only improve financial performance but also enhance patient engagement and satisfaction. Her strategic planning initiatives have been instrumental in navigating the complexities of the ever-evolving healthcare landscape, allowing ESP to remain agile and responsive to market demands.
Susan’s strong skills in team building and partner relationship management have fostered a collaborative culture within ESP, empowering employees through comprehensive training programs that elevate service standards. By building new business opportunities and leveraging retail category management strategies, she continues to drive growth and innovation, ensuring that ESP remains at the forefront of eye care services. Her unwavering dedication to operational excellence not only benefits the organization but also significantly enhances the overall patient experience, solidifying ESP's reputation as a trusted partner in eye care management.
Member Board of Directors at Optical Women's Association in September 2024 to Present
Senior Vice President at EyeCare Services Partners (ESP) in January 2019 to May 2025
Executive Vice President - Retail Partnerships - New Business Development at Refac Optical Group in February 2017 to November 2018
Board Member at NAOO in March 2014 to October 2018
Senior Vice President, Brand Manager - Marketing - Product Assortment - Merchandising at Refac Optical Group in January 2013 to February 2017
President Of The Board Of Directors at Vision Council of Canada in August 2014 to January 2017
VP Retail Field Operations - Field Management - Corporate Healthcare Leadership at US Vision in January 2005 to January 2013
VP Professional Services - Doctor Recruitment, Credentialling, Lease and Relationship Management at US Vision in June 2002 to January 2005
Regional Trainer Operations - General Manager at Luxottica in January 1994 to January 1996
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Team Building
Leadership
Retail
P&L Management
Healthcare Management
Operations Management
Business Strategy
Sales and Marketing Management
Sales Management
Healthcare Industry
Sales Operations
Business Development
Business Analysis
Customer Retention
Customer Experience
Quality Patient Care
Strategic Planning
Income Statement
Operational Planning
Strategy
Multi-Unit
Inventory Management
Retail Sales
Visual Merchandising
Sales
Healthcare
Wholesale
Project Management
Store Management
Hiring
Customer Relationship Management (CRM)
Marketing Strategy
Multi-unit
P&L
Store Operations
Partner Relationship Management
Cross-functional Team Leadership
Management
Driving Results
Health Promotion
Customer Service
Training
Coaching
Employee Training
Executive and Operational Leadership
Profit
Building New Business
Retail Category Management
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Discover more about Optical Women's AssociationWhat is Susan Ludwick email address?
Email Susan Ludwick at [email protected]. This email is the most updated Susan Ludwick email found in 2026.
What is Susan Ludwick phone number?
Susan Ludwick phone number is +16099801203 and +14698860409.
How to contact Susan Ludwick?
To contact Susan Ludwick send an email to [email protected]. If you want to call Susan Ludwick try calling on +16099801203 and +14698860409. (updated on October 31, 2024)
What company does Susan Ludwick work for?
Susan Ludwick works for Optical Women's Association
What is Susan Ludwick's role at Optical Women's Association?
Susan Ludwick is Member Board of Directors
What industry does Susan Ludwick work in?
Susan Ludwick works in the Education Administration Programs industry.
Susan Ludwick Email Addresses
Susan Ludwick Phone Numbers
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