Susan Harper

Q: What is Susan Harper email address?

Email Susan Harper at timdnguyen90@gmail.com and lwedge@email.arizona.edu. This email is the most updated Susan Harper email found in 2026.

Q: How to contact Susan Harper?

To contact Susan Harper send an email to timdnguyen90@gmail.com or lwedge@email.arizona.edu. If you want to call Susan Harper try calling on +13039198708 and +17708536153. (updated on November 04, 2024)

Principal Technical Writer at Okta, Inc. | Denver Metropolitan Area

About Susan Harper

Susan Harper is a seasoned Principal Technical Writer at Okta, Inc., bringing over 25 years of experience in technical writing across diverse industries. In her current role, she plays a pivotal part in shaping the documentation landscape for Okta’s engineering teams, focusing on critical areas such as federation infrastructure, customer identity access management, identity experience, credential platforms, and mobile solutions. Her expertise lies in translating complex technical concepts into clear, user-friendly documentation that empowers developers and enhances user experience.

At Okta, Susan is not just a writer; she is a collaborator who works closely with engineering, product management, and quality assurance teams to ensure that the documentation aligns with product goals and technical specifications. Her commitment to single-source, adaptive content allows for streamlined updates and consistency across various documentation platforms, significantly improving efficiency in the documentation process. Utilizing tools such as Microsoft SQL Server, FrameMaker, and various content management systems (CMS), she crafts comprehensive release notes and guides that are essential for both internal stakeholders and external users.

Susan's ability to thrive in fast-paced environments, coupled with her strong editing skills and proficiency in Linux and Wiki Markup, positions her as a key asset to Okta's mission of delivering secure identity solutions. Her diverse background, which includes experience in accounting and enterprise identity bridge projects, further enriches her understanding of the technical landscape, enabling her to produce documentation that not only informs but also engages and educates users. As she continues to drive innovation in technical communication, Susan remains dedicated to fostering a culture of clarity and collaboration within her teams.

Susan Harper Work

Principal Technical Writer at Okta, Inc. in December 2018 to Present

Principal UA Developer at Oracle in September 2015 to November 2018

Technical Writer at Towers Watson in February 2014 to September 2015

Susan Harper Skills

Markdown

Software as a Service (SaaS)

Technical Writing

Frequently Asked Questions about Susan Harper

What is Susan Harper email address?

Email Susan Harper at [email protected] and [email protected]. This email is the most updated Susan Harper email found in 2026.

What is Susan Harper phone number?

Susan Harper phone number is +13039198708 and +17708536153.

How to contact Susan Harper?

To contact Susan Harper send an email to [email protected] or [email protected]. If you want to call Susan Harper try calling on +13039198708 and +17708536153. (updated on November 04, 2024)