Susan Campbell
Senior Director Customer Success, Implementation & Operations at EBSCO Information Services | Henderson, Nevada, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Senior Director of Customer Success, Implementation, and Operations at EBSCO Information Services, Susan Campbell leverages over two decades of experience to drive transformative solutions in the healthcare sector. Her leadership of a global Customer Success Implementation team is pivotal in onboarding healthcare organizations and seamlessly integrating EBSCO's clinical decision support products into Electronic Health Record (EHR) workflows. This integration not only enhances clinical decision-making but also optimizes operational efficiency, ultimately leading to improved patient outcomes.
Susan's expertise in Fast Healthcare Interoperability Resources (FHIR) and change management positions her as a key player in navigating the complexities of healthcare technology adoption. She is adept at utilizing platforms like ChurnZero to enhance Customer Success Operations, focusing on process management and data analytics. By capturing and analyzing customer data, Susan ensures that her team can proactively address client needs, forecast trends, and implement data-driven strategies for long-term growth.
Her commitment to training and development empowers her team and customers alike, fostering a culture of continuous improvement and innovation. Susan’s problem-solving skills and experience in PAS implementation further enable her to tackle the unique challenges faced by healthcare organizations. Through her strategic vision and hands-on approach, she is dedicated to helping clients achieve their clinical and operational goals, reinforcing EBSCO’s position as a leader in the healthcare information services industry.
Senior Director Customer Success, Implementation & Operations at EBSCO Information Services in June 2022 to Present
Director International Customer Success, EBSCO Clinical Decisions at EBSCO Information Services in October 2019 to May 2022
Director Asia Pacific, EBSCO Health Professional Services at EBSCO Information Services in December 2018 to October 2019
Regional Medical Implementation Manager, EBSCO Health Professional Services at EBSCO Information Services in May 2017 to November 2018
Group Hospital Coordinator, Manly Waters Private Hospital Senior Manager, HR & IT Coordinator at Macquarie Health Corporation in August 2014 to April 2017
General Manager at Freestyla Pty Limited in July 2010 to December 2013
Chief Operating Officer at United Pacific Finance Pty Limited in January 1995 to July 2010
See more
See less
Fast Healthcare Interoperability Resources (FHIR)
SAML 2.0
Software as a Service (SaaS)
SaaS Implementation
Single Sign-On (SSO)
Strategic Planning
Project Management
Business Strategy
Analytical Skills
Information Technology
Change Management
Budget Management
Business Process Improvement
Financial Reporting
Report Writing
Product Development
Healthcare Industry
Microsoft Office
EMR Implementation
Management
Leadership Development
Customer Service
Relationship Building
Strategic Partnerships
Problem Solving
Negotiation
Leadership
Process Improvement
Clinical Decision Support
PAS Implementation
NetSuite CRM
Strategic Partner Relationship Management
New Business Development
Customer Success
Healthcare
Team Building
Physician Relations
Public Speaking
Training & Development
Business Development
Partner Relationship Management
Healthcare Information Technology (HIT)
Strategic Leadership
See more
See less
Discover more about EBSCO Information ServicesWhat is Susan Campbell email address?
Email Susan Campbell at [email protected]. This email is the most updated Susan Campbell email found in 2026.
How to contact Susan Campbell?
To contact Susan Campbell send an email to [email protected]. (updated on October 29, 2024)
What company does Susan Campbell work for?
Susan Campbell works for EBSCO Information Services
What is Susan Campbell's role at EBSCO Information Services?
Susan Campbell is Senior Director Customer Success, Implementation & Operations
What is Susan Campbell's Phone Number?
Susan Campbell's phone (702) ***-*369
What industry does Susan Campbell work in?
Susan Campbell works in the Technology, Information And Internet industry.
Susan Campbell Email Addresses
Susan Campbell Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Susan Campbell
Chancellor at Arkansas State University-Mountain Home
Sr. Manufacturing Engineer at Momentus
SR. OTC Process Specialist (Finance) at Halliburton
Director, Scholarships at Cuyahoga Community College
Staff RN at Lifecare center of America
Steel Buyer - Industrial Crane Solutions at Konecranes
COA at Duke University Health System
Professor and Chair of the Department of Technology at Illinois State University
Senior Coordinator - Store Experience & Design - Active at Kohl's
Manager of Logistics and Special Projects at MGM Marketing Inc.
President at The Guardian Agency LLC
Logistics Manager at Abbott
State Tested Nursing Assistant (STNA) at Forest Hills Care Center
Household Manager at Hanft Household
Volunteer at OSU Tulsa Master Gardeners
Receptionist at QueilWest Country Club
Quality Associate III at Baxter Healthcare
Sales Manager/Personal Banker at Thrivent Financial Bank
Business Analyst at Select Medical
Petrophysicist / Reservoir Characterization Program Director at Shale Specialists LLC
Show more
Show less