Sumit Chatterjee
Assistant Vice President - Student Success & Training & Development at UNIVO Education | Noida, Uttar Pradesh, India
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As the Assistant Vice President of Student Success & Training & Development at UNIVO Education, Sumit Chatterjee plays a pivotal role in shaping the educational experience for students across multiple partner universities. His strategic oversight of the entire student lifecycle ensures that every touchpoint—from enrollment to graduation—is optimized for success. With a keen focus on operational management, Sumit is dedicated to enhancing student satisfaction metrics, such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), which are critical indicators of the effectiveness of educational services.
Sumit’s expertise in product innovation and market intelligence allows him to spearhead the launch and adoption of cutting-edge educational modules that redefine learning paradigms. By regularly reviewing and expanding the existing service network, he ensures that UNIVO Education remains at the forefront of industry trends and student needs. His leadership extends to a dedicated team that excels in proactive account management and reactive student care, ensuring that every student receives the support they need to thrive.
In addition to his operational responsibilities, Sumit is instrumental in developing and implementing comprehensive training programs that equip both students and staff with the necessary skills to navigate the evolving educational landscape. His proficiency in analytics and solution implementation further enhances the effectiveness of training initiatives, driving continuous improvement and innovation within the organization. Through his multifaceted role, Sumit Chatterjee exemplifies a commitment to fostering an enriching educational environment that empowers students to achieve their academic and professional goals.
Assistant Vice President - Student Success & Training & Development at UNIVO Education in November 2018 to Present
Assistant Vice President- Product Innovation at UNIVO Education in April 2022 to Present
Vice President- Compliance & Services at UNIVO Education in May 2023 to Present
Assistant Director- Client Support at BigFoot Retail Solutions Pvt in September 2017 to October 2018
Manager Operations & Customer Service- Dineout at Times Internet in February 2015 to September 2017
Manager Training & Sales Process Quality with naukri.com at Info Edge India Ltd in August 2007 to January 2015
Assistant Manager Quality at Sparsh BPO in February 2007 to June 2007
Team Supervision at Saffron Global Ltd in April 2002 to February 2007
Customer Care Specialist at Daksh e-Services in December 2001 to December 2002
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NIS SPARTA, Post Graduate Diploma in Sales & Marketing, January 1998 to January 2001
Sir Padampat Singhania Education Center, Intermediate, January 1989 to January 1994
Indian Institute of Management, Calcutta, Executive Program in Sales & Marketing- Managerial Development Program, January 2013 to January 2014
Kanpur University, India, Bachelor of Commerce - BCom, January 1997 to January 1999
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New Product Innovation
People Management
Training & Development
Team Management
Team Building
Telemarketing
Coaching
Sales
CRM
Team Leadership
Business Development
Marketing
Lead Generation
Business Planning
Leadership
Analysis
Training
Market Research
Key Account Management
Vendor Management
Human Resources
Product Management
E-commerce
Strategy
Project Planning
Online Advertising
Analytics
Account Management
Business Strategy
Customer Retention
Customer Service
Sourcing
Recruiting
Time Management
B2B
Marketing Strategy
Customer Relationship Management (CRM)
Management
Customer Service Operations
Customer Experience Management
Data Analysis
Business Process Improvement
CRM Integration
Training Program Development
Project Implementation
Software Implementation
Solution Implementation
New Product Implementations
Strategy Implementation
Communication
Customer Support
Customer Experience
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Discover more about UNIVO EducationWhat is Sumit Chatterjee email address?
Email Sumit Chatterjee at [email protected] and [email protected]. This email is the most updated Sumit Chatterjee's email found in 2026.
What is Sumit Chatterjee phone number?
Sumit Chatterjee phone number is 9999399005.
How to contact Sumit Chatterjee?
To contact Sumit Chatterjee send an email to [email protected] or [email protected]. If you want to call Sumit Chatterjee try calling on 9999399005.
What company does Sumit Chatterjee work for?
Sumit Chatterjee works for UNIVO Education
What is Sumit Chatterjee's role at UNIVO Education?
Sumit Chatterjee is Assistant Vice President - Student Success & Training & Development
What industry does Sumit Chatterjee work in?
Sumit Chatterjee works in the Internet industry.
Sumit Chatterjee Email Addresses
Sumit Chatterjee Phone Numbers
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