Sue Rasmussen
AVP Support Operations at NetWolves | Greater Tampa Bay Area
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Sue Rasmussen serves as the Director of Customer Operations at NetWolves, where she leverages her extensive 20-year background in operations and strategic sales to enhance customer experiences and drive revenue growth. In her current role, Sue leads the Technical Support, Customer Service, and Service Management teams, focusing on delivering exceptional service to both network and healthcare application customers. Her expertise in VoIP, Cisco Technologies, and Unified Communications allows her to implement innovative solutions that not only address customer challenges but also foster long-term relationships.
One of Sue's key projects involves the development of a consultative approach to customer interactions, ensuring that her teams are equipped to identify and seize new business opportunities within existing customer organizations. By prioritizing customer experience and employing solution selling techniques, she has successfully improved service delivery and operational efficiency. Under her leadership, the teams have adopted best practices in telecommunications and WAN management, resulting in enhanced customer satisfaction and loyalty.
Sue's commitment to excellence is reflected in her ability to navigate the complexities of call center operations and MPLS networks, ensuring that her teams are not only responsive but also proactive in addressing customer needs. Her strategic vision and leadership have positioned NetWolves as a trusted partner in the telecommunications industry, driving both growth and innovation in a highly competitive market. As she continues to champion customer-centric initiatives, Sue remains dedicated to fostering an environment where exceptional service is the standard and every customer interaction is an opportunity for improvement.
AVP Support Operations at NetWolves in June 2024 to Present
Director of Customer Operations at NetWolves in January 2022 to February 2025
Director Service Management at NetWolves in January 2020 to January 2022
Director, Service Assurance at NetWolves in April 2014 to January 2020
Director of Service Delivery at NetWolves in January 2012 to April 2014
Director of Sales Support at NetWolves in April 2009 to January 2012
Major Account Executive at Qwest Communications in April 2005 to August 2008
Senior Acount Executive at Qwest Communications in May 2001 to March 2005
Senior Acount Executive at SBC in January 2001 to May 2001
Account Manager ISP-Sales and Service at U S WEST in September 1997 to August 2000
Service Delivery Coordinator at U S WEST in September 1995 to August 1997
Marketing Representative-USWest Direct at U S WEST in April 1994 to September 1995
Account Representative-New Vector Group at USWest Communications in March 1993 to April 1994
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VoIP
Cisco Technologies
Managed Services
Account Management
WAN
Cloud Computing
Telecommunications
Leadership
Sales
Solution Selling
Customer Experience
Call Centers
MPLS
Unified Communications
Vendor Management
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Discover more about NetWolvesWhat is Sue Rasmussen email address?
Email Sue Rasmussen at [email protected] and [email protected]. This email is the most updated Sue Rasmussen email found in 2026.
What is Sue Rasmussen phone number?
Sue Rasmussen phone number is +17279468260 and +13053009424.
How to contact Sue Rasmussen?
To contact Sue Rasmussen send an email to [email protected] or [email protected]. If you want to call Sue Rasmussen try calling on +17279468260 and +13053009424.
What is Sue Rasmussen net worth?
Sue Rasmussen has an estimated net worth of $750,000 to $999,999
What company does Sue Rasmussen work for?
Sue Rasmussen works for NetWolves
What is Sue Rasmussen's role at NetWolves?
Sue Rasmussen is AVP Support Operations
What industry does Sue Rasmussen work in?
Sue Rasmussen works in the Telecommunications industry.
Sue Rasmussen Email Addresses
Sue Rasmussen Phone Numbers
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