Stuart Shulenburg

Q: What is Stuart Shulenburg email address?

Email Stuart Shulenburg at stuart.shulenburg@gmail.com and s.shulenburg@oberthur.com. This email is the most updated Stuart Shulenburg's email found in 2026.

Q: How to contact Stuart Shulenburg?

To contact Stuart Shulenburg send an email to stuart.shulenburg@gmail.com or s.shulenburg@oberthur.com.

Senior Director, Customer & Technical Solutions at IDEMIA | Sterling, Massachusetts, United States

About Stuart Shulenburg

Stuart Shulenburg serves as the Senior Director of Customer & Technical Solutions at IDEMIA, where he plays a pivotal role in transforming the customer support landscape for the organization. With a wealth of experience in customer support leadership, Stuart has successfully designed and implemented a new, integrated support organization that enhances IDEMIA's ability to deliver effective and efficient support across its diverse product lines in North America. His strategic vision has led to the creation of the Customer & Technical Solutions group, which encompasses all aspects of support, from Tier 1 to Tier 3, ensuring that customers receive comprehensive assistance tailored to their needs.

Stuart's expertise lies in developing high-performing teams and leveraging real data to achieve organizational objectives. He is adept at creating and evolving support processes at scale, which is crucial in today’s fast-paced technology environment. His proficiency in Agile methodologies and experience with Software as a Service (SaaS) solutions—whether on-premises, in private clouds, or public cloud environments—enables him to build modern and effective support structures that resonate with customers and drive satisfaction.

Key projects under Stuart's leadership include the implementation of advanced workforce management strategies and the integration of technology-enabled business transformations that streamline operations and enhance customer service. His background in broadcast engineering and post-production further enriches his approach, allowing him to navigate complex technical challenges with ease. As he continues to lead IDEMIA's support initiatives, Stuart remains committed to fostering a culture of excellence and innovation, ensuring that customer escalation management is handled with the utmost professionalism and care.

Stuart Shulenburg Work