Steven Smith
Director of Customer Success at SPARXiQ | Greater Houston
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As a Senior Project Manager at Zilliant, Steven Smith plays a pivotal role in driving customer success through the implementation of sophisticated B2B pricing software solutions tailored for large manufacturers and distributors across diverse industries. With a strong foundation in SaaS and analytics, Steven excels in analyzing, planning, and directing complex software deployments that not only enhance pricing strategies but also optimize business processes. His expertise in price optimization and data warehousing allows him to deliver actionable insights that empower clients to make informed decisions, ultimately leading to increased profitability and customer satisfaction.
Steven’s commitment to fostering robust client relationships is evident as he manages projects from the initial contractual agreement through to the seamless transition to customer support. His adeptness in Customer Relationship Management (CRM) ensures that clients feel supported and valued throughout the project lifecycle. By leveraging his skills in strategic planning and professional services, he effectively coaches and builds high-performing teams that are dedicated to generating tangible business value for customers.
Currently, Steven is leading key projects that focus on enhancing the user experience and maximizing the return on investment for clients utilizing Zilliant’s innovative pricing solutions. His ability to drive business process improvement and implement best practices in project planning has positioned him as a trusted advisor in the industry. With a proven track record of retaining and growing customer subscriptions, Steven continues to be a driving force in delivering exceptional results and fostering long-term partnerships in the ever-evolving landscape of B2B pricing.
Director of Customer Success at SPARXiQ in May 2025 to Present
Director, Customer Success at Zilliant in January 2012 to May 2025
Senior Project Manager at Zilliant in October 2008 to December 2011
Senior Manager at Accenture in February 1998 to September 2008
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Requirements Analysis
Business Intelligence
Process Improvement
Analytics
Business Analysis
Business Process
Project Management
Pricing
Pricing Strategy
Customer Relationship Management (CRM)
Management Consulting
SDLC
Business Process Improvement
Change Management
Professional Services
ERP
Data Warehousing
Optimization
E-commerce
Testing
Project Planning
Enterprise Resource Planning (ERP)
Business-to-Business (B2B)
Software Development Life Cycle (SDLC)
Business Intelligence (BI)
Strategy Development
Customer Relations
Contract Management
SaaS
SQL
Software as a Service (SaaS)
Management
Team Leadership
Customer Service
Contract Negotiations
Leadership
Relationship Building
Price Optimization
B2B software
Deployment
Customer Success
Strategic Planning
Account Management
Team Management
Strategic Partnerships
Problem Solving
Customer Retention
Salesforce.com
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Discover more about SPARXiQWhat is Steven Smith email address?
Email Steven Smith at [email protected]. This email is the most updated Steven Smith email found in 2026.
What is Steven Smith phone number?
Steven Smith phone number is +12142872890 and +12818212928.
How to contact Steven Smith?
To contact Steven Smith send an email to [email protected]. If you want to call Steven Smith try calling on +12142872890 and +12818212928.
What is Steven Smith net worth?
Steven Smith has an estimated net worth of $375,000 to $499,999
What company does Steven Smith work for?
Steven Smith works for SPARXiQ
What is Steven Smith's role at SPARXiQ?
Steven Smith is Director of Customer Success
What industry does Steven Smith work in?
Steven Smith works in the Consumer Services industry.
Steven Smith Email Addresses
Steven Smith Phone Numbers
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