Steven Peterson

Q: What is Steven Peterson email address?

Email Steven Peterson at sslap2@juno.com and cruisedir.cs@crystalcruises.com. This email is the most updated Steven Peterson email found in 2026.

Q: How to contact Steven Peterson?

To contact Steven Peterson send an email to sslap2@juno.com or cruisedir.cs@crystalcruises.com. (updated on October 30, 2024)

Hotel Director at Crystal Cruises | Charlotte Metro

About Steven Peterson

As the Hotel Director at Crystal Cruises, Steven Peterson plays a pivotal role in ensuring that every guest experience aboard the Crystal Serenity reflects the unparalleled luxury and service that the brand is renowned for. With a team of approximately 550 crew members under his leadership, Steven oversees all aspects of the shipboard hotel operations, including Food and Beverage, Housekeeping, Entertainment, and various revenue outlets. His commitment to maintaining the highest standards of cleanliness and service is evident in his rigorous adherence to US Public Health (USPH) standards, which is crucial in the cruise industry, especially in today’s health-conscious environment.

Steven's expertise in crisis management was notably tested during the early days of the COVID-19 pandemic, when he successfully managed the emergency shut down of Crystal Serenity. This experience not only showcased his ability to navigate complex challenges but also highlighted his skills in implementing ever-evolving COVID protocols to ensure the safety and well-being of both guests and crew. His strategic mindset allows him to identify and capitalize on revenue growth opportunities, enhancing the overall guest experience while contributing to the financial success of the operation.

In addition to his operational responsibilities, Steven excels in event management and public relations, utilizing his public speaking skills to engage with guests and stakeholders alike. His collaborative problem-solving approach fosters a culture of teamwork and excellence among his direct reports, ensuring that every aspect of the luxury cruise experience is executed flawlessly. With a keen eye for detail and a passion for hospitality, Steven Peterson continues to elevate the standards of luxury cruising at Crystal Cruises.

Steven Peterson Work