Steven Obrien
Enterprise Account Executive - Solution Specialist at T-Mobile | Charlotte Metro
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As the Sr. Sales Director at Wilmac Technologies, Steven O'Brien leverages his extensive expertise in financial services, healthcare, and the State, Local, and Education (SLED) sectors to drive transformative business strategies. With a keen focus on 5G networks, cloud software, and data processes, Steven is adept at crafting solutions that deliver tangible business value to his clients. His role involves collaborating closely with engineering and alliances teams to enhance operational efficiency and streamline processes, ensuring that clients receive the highest level of service and innovation.
Steven is currently spearheading several key projects that highlight his proficiency in Customer Experience (CX) platforms, including NICE CXone and Medallia. By integrating advanced analytics and voice of the customer methodologies, he is able to provide insights that inform strategic decision-making and improve customer engagement. His expertise extends to data and digital transformation initiatives, where he utilizes platforms like AWS and ThoughtSpot to facilitate seamless transitions to cloud-based solutions.
In addition to his technical acumen, Steven is recognized for his ability to design comprehensive tech deployment roadmaps that align with client objectives. His proficiency in AI platforms such as Kore.ai and Gryph allows him to harness the power of automation and predictive analytics, enhancing operational capabilities and driving growth. With a strong foundation in Salesforce.com and Business Intelligence (BI), Steven is committed to empowering organizations to navigate the complexities of digital transformation and achieve sustainable success in an increasingly competitive landscape.
Enterprise Account Executive - Solution Specialist at T-Mobile in February 2024 to Present
Sr. Sales Director at Wilmac in November 2016 to February 2024
Account Executive at LiveVox in March 2021 to October 2022
Sales Director at Wilmac in November 2016 to March 2021
President and CEO at Cheese Masters, Inc in July 2011 to November 2016
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Prospecting Skills
Post-Sales
Lead Qualification
Interpersonal Skills
Customer Success
Complex Sales
Account Planning
cx
Contact Center as a Service (CCaaS)
agi
Customer Satisfaction (CSAT)
Interactive Voice Response (IVR)
Voice of the Customer
Data Governance
Data Warehousing
Statistical Data Analysis
IVA
Analytics
Contact Center Optimization
Business Intelligence (BI)
SaaS Sales
Contact Center Technology
Customer Experience
Artificial Intelligence (AI)
Automation
Digital Transformation
Account Management
Direct Sales
Sales
New Business Development
Selling
Sales Management
Management
Sales Process
Marketing
Salesforce.com
Sales Operations
NICE Call Recording
Contact Centers
Software Sales
Software as a Service (SaaS)
Business-to-Business (B2B)
B2B Marketing
Microsoft Dynamics CRM
Office 365
Data Analytics
Data Center
Virtualization
Cloud Computing
Hybrid Cloud
Private Clouds
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Discover more about T-MobileWhat is Steven Obrien email address?
Email Steven Obrien at so'[email protected]. This email is the most updated Steven Obrien email found in 2026.
How to contact Steven Obrien?
To contact Steven Obrien send an email to so'[email protected]. (updated on September 13, 2024)
What company does Steven Obrien work for?
Steven Obrien works for T-Mobile
What is Steven Obrien's role at T-Mobile?
Steven Obrien is Enterprise Account Executive - Solution Specialist
What is Steven Obrien's Phone Number?
Steven Obrien's phone (**) *** *** 103
What industry does Steven Obrien work in?
Steven Obrien works in the Software Development industry.
Steven Obrien Email Addresses
Steven Obrien Phone Numbers
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