Steve Lyons

Q: What is Steve Lyons email address?

Email Steve Lyons at slyons@wiley.com. This email is the most updated Steve Lyons email found in 2026.

Q: How to contact Steve Lyons?

To contact Steve Lyons send an email to slyons@wiley.com. If you want to call Steve Lyons try calling on +12152751432.

Director of CRM Delivery at John Wiley and Sons | Chichester, England, United Kingdom

About Steve Lyons

Steve Lyons serves as the Director of CRM Delivery at John Wiley & Sons, where he plays a pivotal role in shaping the company’s customer engagement strategies. With a wealth of experience in both B2B and B2C environments, Steve is adept at leveraging technology to enhance customer relationships and drive business growth. His current focus is on delivering robust Customer Relationship Management (CRM) solutions that empower the Sales, Marketing, and Service teams to achieve a comprehensive 360-degree view of customer interactions. This holistic approach is crucial for fostering deeper connections with clients and enhancing overall customer satisfaction.

Under Steve's leadership, key projects have included the implementation and optimization of Salesforce.com (SFDC) applications, which have streamlined processes and improved data accessibility across departments. His strategic vision is complemented by a hands-on approach to software development and project management, ensuring that each initiative aligns with the broader business objectives of John Wiley & Sons. Steve’s expertise in digital publishing and e-commerce further enriches his ability to deliver innovative solutions that meet the evolving needs of the market.

With a strong foundation in cloud computing and content management, Steve is not only focused on immediate project outcomes but also on long-term strategic planning that positions the organization for future success. His commercially-aware mindset and commitment to continuous improvement make him a valuable asset in navigating the complexities of the publishing industry, ultimately driving customer loyalty and business performance.

Steve Lyons Work