Steve Expert
Founder & Managing Director at OneSpark | Fairport, New York, United States
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As the Founder and Managing Director of OneSpark, Steve Expert leverages over 15 years of experience in user experience consulting to empower Fortune 500 companies to enhance their digital products. His strategic insights have been instrumental in guiding senior leaders through the complexities of user research, enabling them to make informed decisions that significantly improve customer engagement and satisfaction. At OneSpark, Steve spearheads key projects that focus on qualitative research methodologies, ensuring that clients can identify and address intricate usability challenges across web, mobile, and interactive television platforms.
Steve's expertise in interaction design and information architecture allows him to craft tailored research solutions that resonate with diverse user demographics. His facilitation of focus groups and usability testing sessions has provided invaluable feedback for top e-commerce brands, both domestically and internationally. By employing a blend of strategic planning and product development techniques, Steve helps organizations not only refine their existing offerings but also innovate new products that meet the evolving needs of their customers.
Under his leadership, OneSpark has established itself as a thought leader in the user experience field, consistently delivering actionable insights that drive product marketing success. Steve's entrepreneurial spirit and commitment to excellence ensure that clients are equipped with the tools they need to navigate the ever-changing digital landscape, ultimately fostering a culture of user-centered design that leads to sustainable growth and competitive advantage. Through his work, Steve continues to inspire organizations to prioritize user experience as a critical component of their overall business strategy.
Founder & Managing Director at OneSpark in June 2012 to Present
Partner and Co-Founder at Customer Experience Labs in October 2008 to June 2012
Owner at Customer Relevance in August 2004 to June 2009
Director, User Experience at Auragen Communications in April 1997 to July 2004
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Usability Testing
Qualitative Research
Ideation
Eye Tracking
User Experience
Research
Product Development
Market Research
Usability Engineering
Creative Problem Solving
Competitive Analysis
Product Marketing
Drums
Interaction Design
User-centered Design
Moderating
Strategic Planning Facilitation
Focus Groups
Start-ups
Strategy
E-commerce
Online Moderation
Usability
Entrepreneurship
User Research
Contextual Inquiry
Human Computer Interaction
Strategic Planning
Information Architecture
Experience Design
User Experience Design
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Discover more about OneSparkWhat is Steve Expert email address?
Email Steve Expert at [email protected]. This email is the most updated Steve Expert email found in 2026.
How to contact Steve Expert?
To contact Steve Expert send an email to [email protected]. (updated on October 30, 2024)
What company does Steve Expert work for?
Steve Expert works for OneSpark
What is Steve Expert's role at OneSpark?
Steve Expert is Founder & Managing Director
What is Steve Expert's Phone Number?
Steve Expert's phone (212) ***-*164
What industry does Steve Expert work in?
Steve Expert works in the Market Research industry.
Steve Expert Email Addresses
Steve Expert Phone Numbers
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