Stephen Makula

Q: What is Stephen Makula email address?

Email Stephen Makula at stephenmakula@mtb.com. This email is the most updated Stephen Makula email found in 2026.

Q: How to contact Stephen Makula?

To contact Stephen Makula send an email to stephenmakula@mtb.com. (updated on October 29, 2024)

Senior Vice President | Engineering Manager | Retail Banking at M&T Bank | East Amherst, New York, United States

About Stephen Makula

Stephen Makula is a seasoned technology professional currently serving as the Senior Vice President and Engineering Manager for Retail Banking at M&T Bank. With a robust background in software engineering and architecture, Stephen has cultivated a reputation for delivering innovative business solutions through a blend of partnership and servant leadership. In his current role, he leads the Employee Guided Servicing (EGS) Agile Release Train, where he is instrumental in transforming the way branch and call center bankers interact with customers.

Under his leadership, the EGS initiative aims to consolidate M&T Bank's numerous legacy platforms into a single, unified banker platform, enhancing user experience and operational efficiency. This ambitious project not only leverages Stephen's technical expertise in languages such as C#, C++, and Visual Basic but also emphasizes his commitment to agile methodologies and scrum practices. By fostering a collaborative environment, he empowers his team to innovate and adapt, ensuring that the solutions developed are both robust and aligned with the bank's strategic goals.

Stephen's proficiency in data warehousing and API integrations, including the Facebook API, further enriches his capability to drive data-driven decision-making and enhance customer engagement. His vision for a superior user interface is not just about technology; it’s about creating a seamless experience that empowers bankers to serve customers better. As he continues to guide M&T Bank through this transformative journey, Stephen remains dedicated to leveraging technology as a catalyst for growth and improved service delivery in the retail banking sector.

Stephen Makula Work