Stephanie Jesús

Q: What is Stephanie Jesús email address?

Email Stephanie Jesús at stephanie.de jesús@umb.com. This email is the most updated Stephanie Jesús email found in 2026.

Founder, Principal Consultant, & CX Practitioner at Larimar C2 Consulting | St Augustine, Florida, United States

About Stephanie Jesús

Stephanie Jesús is a dynamic leader in the realm of Customer Experience (CX), serving as the Founder and Principal Consultant at Larimar C2 Consulting. With a profound expertise in business transformation, Stephanie specializes in leveraging analytics and storytelling with data to create impactful customer journeys. Her unique approach focuses on crafting "Surprise and Delight" moments at every pivotal intersection of Customer Experience (CX) and Employee Experience (EX), ensuring that organizations not only meet but exceed customer expectations.

At Larimar C2 Consulting, Stephanie leads key projects that optimize Voice of the Customer (VoC) programs, translating customer signals into actionable insights that drive tangible ROI. Her strategic vision and financial fluency empower businesses to align their CX initiatives with overarching strategic goals, enhancing customer retention and loyalty. As an industry leader in Experience Level Agreements (XLAs), she is at the forefront of developing innovative frameworks that prioritize customer outcomes and satisfaction.

Stephanie's extensive skill set encompasses business process improvement, data analysis, and business intelligence, allowing her to navigate complex challenges with ease. Her leadership in call center optimization and relationship building has transformed client interactions, fostering a culture of continuous improvement and engagement. Through negotiation and business development, she cultivates partnerships that enhance service delivery and operational efficiency. With a commitment to excellence, Stephanie Jesús is not just a consultant but a catalyst for change, driving organizations toward a future where customer experience is at the heart of business strategy.

Stephanie Jesús Work