Stephane Durand
Director of Global Account Management at Xtremepush | Dublin, County Dublin, Ireland
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Stephane Durand currently serves as the Senior Director of Global Customer & Partner Success Management at ClickDimensions, where he plays a pivotal role in shaping the customer experience across diverse markets. With a rich background that began at PayPal as one of the first French-speaking team members, Stephane has cultivated a wealth of expertise in customer success, change management, and cross-functional team leadership. His journey has been marked by a commitment to continuous learning and innovation, allowing him to effectively lead regional success teams in both the AMER and EMEA regions.
In his current role, Stephane is responsible for driving the performance of global customer and partner success initiatives. He leads a talented team of managers and success professionals, focusing on hiring, coaching, and developing team members to ensure they excel in delivering optimal outcomes for clients. His strategic approach to customer retention and acquisition is underpinned by a deep understanding of the sales process and project management, enabling him to implement effective methodologies that enhance customer satisfaction and loyalty.
Stephane's collaborative mindset allows him to work seamlessly across departments, optimizing success strategies that align with ClickDimensions' broader business objectives. His expertise in new business generation and key account management has been instrumental in fostering strong relationships with channel partners, ultimately contributing to the company’s growth and success in a competitive landscape. With a passion for empowering teams and driving results, Stephane Durand continues to make a significant impact in the realm of customer and partner success management.
Director of Global Account Management at Xtremepush in September 2024 to Present
Senior Director Global Customer & Partner Success Management at ClickDimensions in April 2024 to September 2024
Director of Customer & Partner Success EMEA at ClickDimensions in December 2022 to April 2024
Senior Manager - Customer Success Management Western Europe at PayPal in January 2019 to December 2022
Manager - Merchant Operations at PayPal in September 2015 to December 2018
Senior Team Leader - Enterprise Account Management at PayPal in March 2015 to September 2015
Senior Team Leader - Business Support at PayPal in August 2014 to February 2015
Senior Team Leader - FR/BENE Lead Generation at PayPal in January 2013 to July 2014
Channel Enterprise Account Manager at PayPal in May 2011 to December 2012
Account Manager at PayPal in July 2004 to May 2011
Founder at AIRSOFT FOR ALL in January 2009 to January 2010
Team Leader: Business Support team / Spanish Risk-CS team at PayPal in August 2008 to January 2009
Marketing Specialist at BMC Software in November 2003 to June 2004
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Customer success
Strategic Thinking
Global Teams
Customer Satisfaction
Customer Retention
Customer Experience
partner success
Product Adoption
Market Analysis
New Business Generation
Churn Management
Cross-Selling
Presentations
Microsoft Power BI
ChurnZero
Microsoft Dynamics CRM
Customer Success
Leadership
Change Management
E-commerce
Account Management
Strategic Partnerships
Salesforce.com
Cross-functional Team Leadership
Lead Generation
Management
Start-ups
New Business Development
Partnership Management
Sales Management
Sales Process
Business Development
Partnership Development
Customer Acquisition
Project Management
Mobile Payments
E-business
Sales
Channel Partners
E-payments
Product Management
solution e commerce
Internet Banking
Key Account Management
B2B
Marketing Strategy
Channel Management
Banking Relationships
People Management
Negotiation
Problem Solving
responsable grand compte
paiements en ligne
Marketing
Customer Relations
Payments
Partner Management
Customer Relationship Management (CRM)
Communication
Mentoring
Career Management
Wellness
Mindfulness
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Discover more about XtremepushWhat is Stephane Durand email address?
Email Stephane Durand at [email protected] and [email protected]. This email is the most updated Stephane Durand email found in 2026.
What is Stephane Durand phone number?
Stephane Durand phone number is +14505685476.
How to contact Stephane Durand?
To contact Stephane Durand send an email to [email protected] or [email protected]. If you want to call Stephane Durand try calling on +14505685476. (updated on September 13, 2024)
What company does Stephane Durand work for?
Stephane Durand works for Xtremepush
What is Stephane Durand's role at Xtremepush?
Stephane Durand is Director of Global Account Management
What industry does Stephane Durand work in?
Stephane Durand works in the Non-Profit Organizations industry.
Stephane Durand Email Addresses
Stephane Durand Phone Numbers
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