Sonya Gilbert

DIRECTOR OF SALES at MainStay Suites | Charlotte, North Carolina, United States

About Sonya Gilbert

As the Director of Sales at MainStay Suites in Charlotte, NC, Sonya Gilbert plays a pivotal role in driving the hotel's revenue through strategic room rental initiatives and effective market performance management. With a keen eye for optimizing business mix targets, she is responsible for ensuring that the hotel not only meets but exceeds its budget and forecast goals. Sonya's expertise in the hospitality industry is complemented by her strong background in sales management, where she directs the solicitation efforts of her sales team. Her ability to communicate effectively—both orally and in writing—has been instrumental in fostering relationships with clients and partners, ultimately enhancing customer service and satisfaction.

Sonya is currently spearheading key projects aimed at increasing occupancy rates and enhancing the overall guest experience at MainStay Suites. By leveraging her skills in Salesforce.com and team building, she has implemented innovative sales strategies that have resulted in significant revenue growth. Her commitment to public speaking and fundraising initiatives also underscores her dedication to promoting the hotel within the community and industry at large.

In addition to her sales acumen, Sonya's understanding of the food and beverage sector further enriches her approach to hospitality, allowing her to create comprehensive packages that appeal to a diverse clientele. As she continues to navigate the ever-evolving landscape of the hotel industry, Sonya remains focused on delivering exceptional results while fostering a collaborative and motivated sales team. Her leadership not only drives financial success but also cultivates a welcoming environment for guests, reinforcing MainStay Suites' reputation as a premier choice for travelers.

Sonya Gilbert Work