Sona Thomas Email & Phone Number

Sona Thomas

Corporate Vice President at New York Life Insurance Company | West Orange, New Jersey, United States

Sona Thomas Socials
About Sona Thomas

Sona Thomas currently serves as Corporate Vice President at New York Life Insurance Company, where she plays a pivotal role in driving digital transformation and modernization initiatives. With a strong focus on project management, Sona has successfully led multiple technology and business teams in the design, testing, and implementation of a large-scale enterprise solution aimed at upgrading a legacy customer service system. This initiative not only enhances operational efficiency but also transitions the organization into a more automated environment, thereby improving customer experience and service delivery.

As a strategic bridge between business and technology teams, Sona excels in deciphering and translating complex requirements, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. Her expertise in creating Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) has been instrumental in establishing clear communication channels and mitigating potential conflicts. Sona's proficiency in tools such as MS Excel, ServiceNow, and OpenSpan, combined with her knowledge of incident and problem management, empowers her to address challenges proactively and implement effective solutions.

In her role, Sona also emphasizes cross-functional team leadership, fostering collaboration among diverse groups to drive project success. Her experience with legacy systems, including Pacbase and JCL, positions her uniquely to navigate the complexities of technology modernization in the insurance industry. Sona Thomas is not just a project manager; she is a visionary leader committed to leveraging technology to propel New York Life Insurance Company into a future of enhanced service and operational excellence.

Sona Thomas Work
1 experience icon

Corporate Vice President at New York Life Insurance Company in April 2016 to Present

2 experience icon

Project Manager at American Express in May 2014 to April 2016

3 experience icon

Change Release Manager at Tata Consultancy Services in June 2013 to April 2014

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Sona Thomas Skills

Project Management

Business Analysis

BRDs

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About Sona Thomas's Current Company
Frequently Asked Questions about Sona Thomas

What is Sona Thomas email address?

Email Sona Thomas at [email protected]. This email is the most updated Sona Thomas email found in 2026.

What is Sona Thomas phone number?

Sona Thomas phone number is +13236372243.

How to contact Sona Thomas?

To contact Sona Thomas send an email to [email protected]. If you want to call Sona Thomas try calling on +13236372243.

What company does Sona Thomas work for?

Sona Thomas works for New York Life Insurance Company

What is Sona Thomas's role at New York Life Insurance Company?

Sona Thomas is Corporate Vice President

What industry does Sona Thomas work in?

Sona Thomas works in the Financial Services industry.

Sona Thomas Email Addresses

Email Sona Thomas at [email protected]. This email is the most updated Sona Thomas email found in 2026.

Sona Thomas Phone Numbers

Sona Thomas phone number is +13236372243.
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