Sjoerd Schie
Director of International Technical Support at Penumbra, Inc. | San Francisco, California, United States
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Sjoerd Schie currently serves as the Director of National Technical Support at Penumbra, Inc., where he leverages over 20 years of extensive experience in capital medical equipment to drive innovative solutions and enhance customer satisfaction. In his role, Sjoerd is responsible for developing and executing a comprehensive Customer Technical Support strategy, which includes the establishment of a new Product Technical Support Department. His leadership ensures that day-to-day operations run smoothly, providing exceptional technical support for all customer inquiries and issues.
Sjoerd's international experience spans the EMEA, APAC, and Americas regions, where he has successfully built technical support departments from the ground up for several leading healthcare companies. This unique background enables him to understand the diverse needs of global markets and tailor support strategies accordingly. His expertise encompasses a wide range of skills, including operations management, software installation, and field service, all of which are critical in the fast-paced medical device industry.
In addition to his technical acumen, Sjoerd is committed to creating robust processes and solutions that enhance both pre-sales and post-sales technical support. His focus on transparency and communication fosters strong relationships with field sales teams and customers alike, ensuring that they receive the highest level of service. Beyond his professional endeavors, Sjoerd is also a passionate karate coach and school owner, demonstrating his dedication to discipline and mentorship. This multifaceted background not only enriches his professional insights but also underscores his commitment to excellence in every aspect of his career at Penumbra, Inc.
Director of International Technical Support at Penumbra, Inc. in March 2021 to Present
District Service Manager - Precision Diagnosis & Image Guided Therapy at Philips in January 2020 to March 2021
Head of Global Technical Support XRM | X-ray Microscopy at Carl Zeiss X-ray Microscopy Inc. in February 2018 to January 2020
International IT Connectivity & DICOM Specialist at Hitachi Healthcare Americas in September 2008 to January 2018
International Technical Director & IT Manager at Hitachi Medical Systems Europe Holding in January 1997 to August 2008
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Mentoring
Technical Leadership
IT Operations
Team Leadership
Computer Networking
Customer Support
Supervisory Skills
Strategic Planning
Training
Budgeting
Customer Service Management
Negotiation
Web Services
Project Management
Creator Mode
Windows Server
DICOM
Medical Imaging
PACS
Medical Devices
Ultrasound
MRI
Troubleshooting
Field Service
Hardware
Digital Imaging
Biomedical Engineering
Radiology
HL7
Management
Technical Operations
Hardware Diagnostics
X-ray
Customer Service
Medical Ultrasound
Electronics
Capital Equipment
Technical Support
Testing
Software Installation
RIS
Wireshark TCP/IP Analysis Professional
Karate Coach
Karate School Owner
IT Service Management
Service Management
Healthcare Information Technology
Karate Instructor
Computed Tomography
Vascular
Healthcare
Healthcare Information Technology (HIT)
Picture Archiving and Communication System (PACS)
Operations Management
Executive Leadership
Leadership
Cross Functional Team Building
Network Administration
Change Management
Interpersonal Communication
Emotional Intelligence
Transparency
Communication
Leadership Communications
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Discover more about Penumbra, Inc.What is Sjoerd Schie email address?
Email Sjoerd Schie at [email protected]. This email is the most updated Sjoerd Schie email found in 2026.
How to contact Sjoerd Schie?
To contact Sjoerd Schie send an email to [email protected]. (updated on October 30, 2024)
What company does Sjoerd Schie work for?
Sjoerd Schie works for Penumbra, Inc.
What is Sjoerd Schie's role at Penumbra, Inc.?
Sjoerd Schie is Director of International Technical Support
What is Sjoerd Schie's Phone Number?
Sjoerd Schie's phone (213) ***-*308
What industry does Sjoerd Schie work in?
Sjoerd Schie works in the Hospitals And Health Care industry.
Sjoerd Schie Email Addresses
Sjoerd Schie Phone Numbers
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