Sig Lackner
Vice President, Customer Success Management at Oracle | San Francisco, California, United States
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As the Senior Director of Global Customer Success at Oracle, Sig Lackner plays a pivotal role in shaping the customer experience within the Construction & Engineering Global Business Unit (CEGBU). With a robust background in enterprise software, Sig has successfully established and scaled customer success functions that drive customer acquisition, retention, and satisfaction. His leadership extends to a dedicated team of 75 professionals, all focused on enhancing customer journeys and ensuring that clients derive maximum value from Oracle's innovative solutions.
Prior to Oracle's acquisition of Aconex in March 2018, Sig led the Client Services team for the Americas, where he honed his expertise in professional services, presales, and customer success management. This experience has equipped him with a deep understanding of the unique challenges faced by clients in the construction and engineering sectors. Sig's strategic vision and consultative selling approach have been instrumental in fostering strong relationships with customers, enabling them to navigate complex projects while leveraging Oracle's cloud computing capabilities.
In his current role, Sig is not only focused on driving customer satisfaction but also on building a culture of reference-ability within the organization. His commitment to cross-organizational collaboration ensures that customer feedback informs product development and service enhancements, ultimately leading to improved outcomes for clients. With a keen eye for strategy and a passion for customer success, Sig Lackner continues to be a driving force in transforming how Oracle engages with its customers, reinforcing the company's position as a leader in the enterprise software landscape.
Vice President, Customer Success Management at Oracle in September 2016 to Present
Vice President, Customer Success at Intapp in August 2012 to September 2015
Vice President, Global Services at Aravo Solutions in June 2008 to April 2012
Vice President, Professional Services at Nextance, Inc. in August 2006 to June 2008
Business Unit Executive, Software Services at IBM in July 2004 to August 2006
Vice President, WW Professional Services at Alphablox Corporation in January 2000 to July 2004
Senior Practice Director, BI & DW at Oracle in October 1995 to January 2000
IR Manager at Sun Microsystems in February 1995 to October 1995
Associate Director at IRI Software in June 1992 to February 1995
Senior Consultant at KPMG in December 1989 to May 1992
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Enterprise Software
Professional Services
SaaS
Leadership
Business Intelligence
Acquisition Integration
Strategic Partnerships
Strategy
Consulting
Start-ups
Management
Sales
Integration
Solution Selling
Sales Process
Pre-sales
CRM
Customer Retention
Cloud Computing
Account Management
Project Management
Mergers & Acquisitions
Program Management
Partner Management
Net Promoter Score
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Executive Management
Consultative Selling
Strategic Account
Post-Sales
Customer Journeys
Customer Service
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Discover more about OracleWhat is Sig Lackner email address?
Email Sig Lackner at [email protected] and [email protected]. This email is the most updated Sig Lackner email found in 2026.
What is Sig Lackner phone number?
Sig Lackner phone number is +14157224728 and +17604640348.
How to contact Sig Lackner?
To contact Sig Lackner send an email to [email protected] or [email protected]. If you want to call Sig Lackner try calling on +14157224728 and +17604640348.
What is Sig Lackner net worth?
Sig Lackner has an estimated net worth of $750,000 to $999,999
What company does Sig Lackner work for?
Sig Lackner works for Oracle
What is Sig Lackner's role at Oracle?
Sig Lackner is Vice President, Customer Success Management
What industry does Sig Lackner work in?
Sig Lackner works in the Software Development industry.
Sig Lackner Email Addresses
Sig Lackner Phone Numbers
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