Shiming Ma
Customer Service and Operation Development Director at ChinaUnicom, Fujian branch at China Unicom | Fuzhou, Fujian, China
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Shiming Ma currently serves as the Customer Service and Operation Development Director at China Unicom's Fujian branch, where he plays a pivotal role in enhancing customer experience and optimizing operational efficiency. With a strong foundation in business and advertising, Shiming leverages his academic background to drive strategic initiatives that focus on customer operation management. His primary responsibilities include measuring and estimating the growth and decline of 3G and 2G user bases, which are critical to forecasting future revenue streams.
In this dynamic role, Shiming formulates and defines key service action points tailored to the user lifecycle, ensuring that customer engagement is maximized at every stage. By analyzing user data through advanced tools like OLAP and Microsoft SQL Server, he identifies trends and insights that inform decision-making processes. His ability to contact and instruct subordinate agencies within the provincial branch further underscores his leadership skills and commitment to fostering collaboration across teams.
Shiming's expertise in customer operation management is complemented by his proficiency in Microsoft Office, which he utilizes for reporting and presentations that communicate vital information to stakeholders. As the telecommunications industry evolves, Shiming remains dedicated to exploring innovative solutions that enhance customer satisfaction and drive business growth. His forward-thinking approach positions him as a valuable asset in navigating the complexities of customer service in a competitive landscape, ultimately contributing to the overall success of China Unicom in Fujian.
Customer Service and Operation Development Director at ChinaUnicom, Fujian branch at China Unicom in July 2012 to Present
Conference Producer at Shine Media World in January 2011 to January 2012
Graduate Assistant at Worcester Polytechnic Institute in September 2009 to May 2011
Internship Assistant at UMass Memorial Medical Center in October 2010 to March 2011
Internship Assistant of Marketing & Communication at Worcester Music Center in August 2010 to February 2011
Internship Editor at at Life Newspaper in July 2008 to September 2008
Internship Sales Specialist at Skyworth Group in June 2008 to July 2008
See more
See less
Microsoft Office
OLAP
Microsoft SQL Server
See more
See less
Discover more about China UnicomWhat is Shiming Ma email address?
Email Shiming Ma at [email protected]. This email is the most updated Shiming Ma email found in 2026.
How to contact Shiming Ma?
To contact Shiming Ma send an email to [email protected].
What company does Shiming Ma work for?
Shiming Ma works for China Unicom
What is Shiming Ma's role at China Unicom?
Shiming Ma is Customer Service and Operation Development Director at ChinaUnicom, Fujian branch
What is Shiming Ma's Phone Number?
Shiming Ma's phone (**) *** *** 374
What industry does Shiming Ma work in?
Shiming Ma works in the Broadcast Media Production And Distribution industry.
Shiming Ma Email Addresses
Shiming Ma Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Shiming Ma
Operations Manager at US Army
Owner at Russell Nobles Construction
Principal Recruiter at AMN Healthcare
Founder & CEO at ReRoute
NCOIC 188 EFD at Massachusetts National Guard
Clinical Pharmacist at AIDS Healthcare Foundation
Member at Partnership Leaders
Executive at QREV Production
Section Manager Electric Operations at Con Edison
Sr. Customer Success Manager at G-P/Globalization Partners
Press Office, Social Media Manager at SIBEC - Italian School of Commons (www.sibec.eu)
Information Management Consultant at IDEXX Laboratories
Strategic Solutions Manager | Life Sciences | GLG Qualitative Research at GLG
Global Procurement Agro Commercial Director at PepsiCo
Founder Operations Leadership DFW at Operations Leadership DFW
Board Member Open edX Technology Oversight Committee at Open edX Community
Bartender at Cardinal Club
Vice President, OTC Equity Derivative Operations at Société Générale
Owner at AMIGO INTERNATIONAL
Transportation Planner at Parametrix
PUBLIC FIGURE, SONG WRITER, ENTERTAINER, INNOVATIONIST, AND MUSICIAN AT WIZKALIFU MUSIC BAND. at WIZKALIFU MUSIC
Peer Educator at SR1 Scientific Research
Consultant at American Molecular Laboratories
Show more
Show less