Sherlock Dow
Vice President Information Technology at Bank of America | Freehold, New Jersey, United States
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Sherlock Dow serves as Vice President of Information Technology at Bank of America, where he leverages over two decades of experience to spearhead transformative initiatives that enhance operational efficiency and drive digital innovation. In his current role, Sherlock is the process owner for a critical cross-line-of-business (LOB) initiative aimed at adopting a robust batch transformation solution. This project not only focuses on application stability but also seeks to streamline existing workflows by evaluating current processes and technologies. By collaborating with diverse teams across the organization, Sherlock is instrumental in identifying areas for improvement and implementing strategic recommendations that align with the bank's overarching business objectives.
One of his notable achievements includes leading an enterprise-wide problem management program that significantly improved service level agreement (SLA) compliance, thereby enhancing customer satisfaction and operational reliability. Sherlock's expertise in program management, change management, and IT service management has been pivotal in navigating complex challenges and delivering mission-critical projects on time and within budget. His proficiency in agile project management and business process re-engineering allows him to adapt quickly to evolving market demands, ensuring that Bank of America remains competitive in an increasingly digital landscape.
With a keen eye for technical solution development and resource management, Sherlock Dow continues to drive innovation at Bank of America, positioning the institution as a leader in the financial services industry. His visionary approach not only fosters a culture of continuous improvement but also empowers teams to embrace cutting-edge technologies that enhance overall performance and customer experience.
Vice President Information Technology at Bank of America in October 2022 to Present
Corporate Vice President at New York Life Insurance Company in May 2021 to September 2022
Vice President Information Technology at BNY Mellon in March 2019 to May 2021
Executive Director at Novartis in April 2017 to February 2019
IT Director - Infrastructure & Operations at Strategic Products and Services (SPS) in January 2016 to February 2017
Director of Information Technology at The Leading Hotels of the World in December 2012 to December 2015
Sr. Manager at Comcast Cable in July 2010 to November 2012
Director at The McGraw Hill Companies in June 2008 to June 2010
Manager at NBC Universal in January 2007 to June 2008
Manager at Prudential Financial in January 1998 to January 2005
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Problem Management
Information Technology Infrastructure
IT Infrastructure Management
Infrastructure Architecture
Capacity Management
Process Reengineering
Technical Architecture
Enterprise Software
Vendor Management
IT Strategy
Outsourcing
Enterprise Architecture
SDLC
IT Management
Disaster Recovery
Process Improvement
Program Management
Process Engineering
ITIL
Cross-functional Team Leadership
Project Management
Integration
Cloud Computing
Development Operations
Technical Solution Design
Organizational Effectiveness
Business Process Improvement
Staff Management
Organizational Design
Marketing Communications
Corporate Governance
Agile Project Management
E-commerce
Strategic Planning
Staff Development
Technical Solution Development
Corporate Communications
Business Transformation
Resource Management
Daily Operations Management
Organizational Development
Project Portfolio Management
IT Operations
Change Management
Strategic Communications
Team Leadership
Organizational Structure
IT Service Management
Budgets
PMP
Governance
Business Process Re-engineering
Software Development Life Cycle (SDLC)
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Discover more about Bank of AmericaWhat is Sherlock Dow email address?
Email Sherlock Dow at [email protected]. This email is the most updated Sherlock Dow email found in 2026.
What is Sherlock Dow phone number?
Sherlock Dow phone number is +17327708078 and +19739445810.
How to contact Sherlock Dow?
To contact Sherlock Dow send an email to [email protected]. If you want to call Sherlock Dow try calling on +17327708078 and +19739445810.
What company does Sherlock Dow work for?
Sherlock Dow works for Bank of America
What is Sherlock Dow's role at Bank of America?
Sherlock Dow is Vice President Information Technology
What industry does Sherlock Dow work in?
Sherlock Dow works in the Financial Services industry.
Sherlock Dow Email Addresses
Sherlock Dow Phone Numbers
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