Shera Magoon
General Manager at CommLogix | Idaho Falls, Idaho, United States
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Shera Magoon currently serves as the General Manager at CommLogix, where she leverages her extensive expertise in business analysis and operational management to drive efficiency and enhance service delivery across multiple states. With over a decade of experience in process improvement, data analysis, contractor management, and project planning, Shera has established herself as a pivotal figure in the telecommunications industry. Her role involves overseeing a team of HughesNet Satellite certified technicians across five states—Minnesota, Michigan, North Dakota, Illinois, and Wisconsin—ensuring that they meet the highest standards of quality and customer service.
One of Shera's key projects includes the implementation of a comprehensive quality control program that not only monitors technician workmanship but also enhances customer satisfaction metrics. By analyzing data trends and customer feedback, she has successfully identified areas for improvement, leading to a significant reduction in service escalations and an increase in overall operational efficiency. Additionally, Shera is responsible for strategic calendar management across her territory, optimizing dispatch coverage and routing issues to ensure timely service delivery.
Her leadership style embodies the philosophy of John C. Maxwell: “A leader is one who knows the way, goes the way, and shows the way.” Shera actively recruits and develops talent, fostering a culture of continuous improvement within her team. By consulting with stakeholders and improving company metrics in contracted fulfillment with RS&I, she has positioned CommLogix as a leader in the satellite service sector. Shera's commitment to excellence and her ability to navigate complex challenges make her an invaluable asset to the organization and the industry at large.
General Manager at CommLogix in December 2018 to Present
Senior Business Analyst at Trevco in May 2018 to December 2018
Business Development Analyst at RS&I Inc. in May 2015 to May 2018
IT Data Analyst at UnitedHealth Group in June 2013 to September 2013
Business Data Analyst at Farm Bureau Mutual Insurance Company in February 2001 to June 2009
IBM Mainframe Operator at Farm Bureau Mutual Insurance Co. in October 2000 to February 2001
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Discover more about CommLogixWhat is Shera Magoon email address?
Email Shera Magoon at [email protected]. This email is the most updated Shera Magoon email found in 2026.
What is Shera Magoon phone number?
Shera Magoon phone number is +12084063432.
How to contact Shera Magoon?
To contact Shera Magoon send an email to [email protected]. If you want to call Shera Magoon try calling on +12084063432. (updated on October 30, 2024)
What is Shera Magoon net worth?
Shera Magoon has an estimated net worth of -$20,000 to -$2,500
What company does Shera Magoon work for?
Shera Magoon works for CommLogix
What is Shera Magoon's role at CommLogix?
Shera Magoon is General Manager
What industry does Shera Magoon work in?
Shera Magoon works in the Telecommunications industry.
Shera Magoon Email Addresses
Shera Magoon Phone Numbers
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