Shaz Mahmud
Executive Business Consultant at Zaviya Solutions Group | San Antonio, Texas, United States
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Shaz Mahmud serves as an Executive Business Consultant at Zaviya Solutions Group, where he plays a pivotal role in driving the overall growth and strategic direction of the organization. With a robust focus on business development processes across diverse industries such as technology, contact centers, communications, outsourcing, process improvement, and hospitality, Shaz leverages his extensive expertise to craft tailored solutions that meet the unique needs of each client. His responsibilities encompass managing relationships with clients, vendors, partners, and internal stakeholders, ensuring that all parties are aligned and engaged in achieving common goals.
One of Shaz's key projects involves the development and implementation of comprehensive business development strategies that not only enhance sales support but also drive product innovation. By analyzing market trends and client feedback, he has successfully launched marketing campaigns that resonate with target audiences, resulting in increased brand visibility and customer engagement. His proficiency in performance management and customer experience allows him to identify areas for improvement, leading to enhanced service delivery and operational efficiency.
In addition to his strategic initiatives, Shaz is dedicated to fostering a culture of continuous improvement within the organization. He excels in employee training and development, ensuring that team members are equipped with the necessary skills to excel in their roles. His expertise in vendor management and account management further strengthens Zaviya Solutions Group's position in the market, as he negotiates favorable terms and nurtures long-term partnerships. With a self-motivated and goal-oriented approach, Shaz Mahmud exemplifies leadership in business development, driving success for both the company and its clients.
Executive Business Consultant at Zaviya Solutions Group in March 2012 to Present
Board Member at Texas Tri-County Chamber of Commerce in March 2020 to May 2022
Quality Assurance Specialist/Manager at Working Solutions in June 2009 to April 2012
Learning and Development Consultant at Affiliated Computer Services in March 2009 to May 2009
Customer Care Supervisor at Affiliated Computer Services in January 2009 to February 2009
Quality Assurance Contributor at Travelocity in June 2003 to December 2008
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Process Improvement
Call Center
Call Centers
Customer Satisfaction
Outsourcing
Performance Management
Customer Service
Quality Assurance
Customer Experience
Team Building
Program Management
Coaching
Employee Training
Integration
Business Development
Vendor Management
BPO
Telecommunications
Team Leadership
Contact Centers
Customer Retention
Project Management
Troubleshooting
Training
Management
Team Management
Technical Support
Leadership
IVR
SaaS
Business Process Improvement
CRM
Networking
Call Center Development
Avaya
Customer Support
Professional Services
Cloud Computing
New Business Development
Human Resources
Recruiting
Teamwork
Account Management
Project Planning
Sales
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Discover more about Zaviya Solutions GroupWhat is Shaz Mahmud email address?
Email Shaz Mahmud at [email protected]. This email is the most updated Shaz Mahmud email found in 2026.
What is Shaz Mahmud phone number?
Shaz Mahmud phone number is +18329289086 and +12108036986.
How to contact Shaz Mahmud?
To contact Shaz Mahmud send an email to [email protected]. If you want to call Shaz Mahmud try calling on +18329289086 and +12108036986. (updated on September 13, 2024)
What is Shaz Mahmud net worth?
Shaz Mahmud has an estimated net worth of $75,000 to $99,999
What company does Shaz Mahmud work for?
Shaz Mahmud works for Zaviya Solutions Group
What is Shaz Mahmud's role at Zaviya Solutions Group?
Shaz Mahmud is Executive Business Consultant
What industry does Shaz Mahmud work in?
Shaz Mahmud works in the Consumer Services industry.
Shaz Mahmud Email Addresses
Shaz Mahmud Phone Numbers
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