Shaun Oneill
Application Specialist at Motorola Solutions | Portage, Indiana, United States
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Shaun Oneill serves as the Quality Assurance Manager and Chief Technology Officer at Porter County Central Communications, where he plays a pivotal role in enhancing the efficiency and effectiveness of emergency response services for a community of approximately 190,000 residents. With a wealth of experience in 9-1-1 emergency communications, Shaun is certified in Emergency Police Dispatch (EPD-Q), Emergency Medical Dispatch (EMD-Q), and Emergency Fire Dispatch (EFD-Q) through the National Academy of Emergency Dispatch. His expertise is instrumental in ensuring that the dispatch center maintains high standards of service delivery across 18 fire departments and 8 police departments within the county.
In his current role, Shaun is responsible for implementing comprehensive quality assurance protocols that evaluate dispatcher performance against established policies and procedures. His commitment to continuous improvement not only enhances operational efficiency but also ensures that first responders receive accurate and timely information, ultimately saving lives. Shaun's background as a former volunteer firefighter enriches his understanding of the critical nature of emergency response, allowing him to bridge the gap between dispatch operations and on-the-ground realities.
In addition to his quality assurance responsibilities, Shaun is adept at leveraging advanced technologies, such as Motorola PremierOne CAD, to streamline communication processes and improve incident response times. His skills in disaster response, emergency management, and public safety are complemented by a strong foundation in Microsoft Office applications, enabling him to analyze data effectively and present actionable insights. As a dedicated father of two, Shaun's passion for service extends beyond his professional life, inspiring the next generation to appreciate the importance of community safety and resilience.
Application Specialist at Motorola Solutions in January 2025 to Present
Quality Assurance Manager/ CTO at Porter County Central Communications in December 2019 to December 2024
Firefighter / Department Webmaster at Burns Harbor Fire Dept in May 2015 to April 2023
911 Telecommunicator / CTO at Porter County Central Communications in March 2012 to December 2019
911 Dispatcher / CTO at Hobart Police Department in June 2010 to May 2012
911 Dispatcher at Portage, Indiana Police Department in April 2007 to July 2009
911 Dispatcher at Valparaiso Police Dept. in November 2005 to June 2008
Jail Officer at Porter County Sheriff's Department in June 2001 to December 2005
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E-911
Software Quality Assurance
Investigation
Organization Skills
Typing
Incident Management
Software Testing
Interpersonal Skills
Computer-Aided Design (CAD)
Quality Management
Microsoft Office
Motorola PremierOne CAD
Auditing
Quality Control
Quality Assurance
Training
NIMS
Emergency Medical Dispatch
Computer Aided Dispatch
Preparedness
Disaster Response
Incident Command
Public Safety
Rescue
Emergency Services
Emergency
NCIC
Life Safety
First Responder
Communication Skills
Police
Weapons of Mass Destruction
Corrections
Ambulance
Emergency Planning
Hazmat Operations
Emergency Medical
Firefighting
Hazardous Materials
Search & Rescue
Homeland Security
Law Enforcement Operations
Emergency Management
Continuity of Operations
EMD
First Aid
IS-100
IS-200
Cpr Certified
IS-700
Law Enforcement
CPR Certified
Emergency Police Dispatch (EPD)
Emergency Fire Dispatch (EFD)
Freelance Web Design
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Discover more about Motorola SolutionsWhat is Shaun Oneill email address?
Email Shaun Oneill at so'[email protected]. This email is the most updated Shaun Oneill email found in 2026.
What is Shaun Oneill phone number?
Shaun Oneill phone number is +12198504387.
How to contact Shaun Oneill?
To contact Shaun Oneill send an email to so'[email protected]. If you want to call Shaun Oneill try calling on +12198504387. (updated on October 31, 2024)
What company does Shaun Oneill work for?
Shaun Oneill works for Motorola Solutions
What is Shaun Oneill's role at Motorola Solutions?
Shaun Oneill is Application Specialist
What industry does Shaun Oneill work in?
Shaun Oneill works in the Public Safety industry.
Shaun Oneill Email Addresses
Shaun Oneill Phone Numbers
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