Sharon Shafran Email & Phone Number

Sharon Shafran

VP, Customer Success, Operations & Renewals | AI/ML SaaS at NI (National Instruments) | Sunnyvale, California, United States

Sharon Shafran Socials
About Sharon Shafran

Sharon Shafran serves as the Vice President of Analytics and Machine Learning at National Instruments (NI), where she is at the forefront of driving innovation through data-driven insights and advanced analytics. With a strong background in SaaS and B2B domains, Sharon leverages her expertise to transform complex challenges into strategic opportunities. Since joining NI, she has played a pivotal role in the integration of OptimalPlus, a leading analytics platform acquired in 2020, into NI's broader software ecosystem. This integration has not only enhanced the company's analytical capabilities but has also positioned NI as a leader in providing actionable insights for test and measurement solutions.

Under Sharon's leadership, the Customer Success teams within the NI Software Group have flourished, focusing on enhancing customer engagement and satisfaction. She has successfully owned and revitalized the $200M global Test Software Renewal business, reversing a declining revenue trend and achieving a remarkable 25% increase in customer retention. By completely transforming the renewal process, Sharon has implemented a customer-centric approach that emphasizes value delivery and long-term relationships.

Her strategic vision extends beyond immediate business outcomes; she is committed to fostering a culture of innovation that embraces emerging technologies and market trends. Sharon's skills in business innovation, go-to-market strategy, and strategic partnerships have been instrumental in driving NI's growth trajectory. As she continues to navigate the intersection of analytics and machine learning, Sharon remains dedicated to empowering teams to harness data for impactful decision-making, ensuring NI stays ahead in a rapidly evolving industry landscape.

Sharon Shafran Work
1 experience icon

VP, Customer Success, Operations & Renewals | AI/ML SaaS at NI (National Instruments) in July 2020 to Present

2 experience icon

Vice President, Customer Operations & Success | SaaS & AI at OptimalPlus in November 2017 to June 2020

3 experience icon

Multiple Executive Roles: Strategy, AI/ML, Product Marketing, Operations at Cisco in July 2005 to November 2017

See more

Sharon Shafran Skills

P&L Management & Financial Strategy

Fundraising & Investor Relations

Operations & Business Scaling

See more

About Sharon Shafran's Current Company
Frequently Asked Questions about Sharon Shafran

What is Sharon Shafran email address?

Email Sharon Shafran at [email protected] and [email protected]. This email is the most updated Sharon Shafran email found in 2026.

What is Sharon Shafran phone number?

Sharon Shafran phone number is +14084803354.

How to contact Sharon Shafran?

To contact Sharon Shafran send an email to [email protected] or [email protected]. If you want to call Sharon Shafran try calling on +14084803354. (updated on September 13, 2024)

What company does Sharon Shafran work for?

Sharon Shafran works for NI (National Instruments)

What is Sharon Shafran's role at NI (National Instruments)?

Sharon Shafran is VP, Customer Success, Operations & Renewals | AI/ML SaaS

What industry does Sharon Shafran work in?

Sharon Shafran works in the Appliances, Electrical, And Electronics Manufacturing industry.

Sharon Shafran Email Addresses

Email Sharon Shafran at [email protected] and [email protected]. This email is the most updated Sharon Shafran email found in 2026.

Sharon Shafran Phone Numbers

Sharon Shafran phone number is +14084803354.
Not the Sharon Shafran you were looking for?

Find personal and work emails for over 250M professionals.

Engage candidates 10x faster

Enjoy unlimited access and discover candidates outside of LinkedIn

Trusted by 1.4M users from 76% of Fortune 500 companies

Microsoft Tenstorrent Merck Rackspace WarnerMedia Societe Generale Yelp Google

The most accurate data ever

CCPA Compliant
GDPR Compliant
150M Personal Emails
200M Work Emails
100M Direct Dials
250M Professional Profiles
40M Company Profiles

Find anyone, anywhere
with ContactOut today

Making remote or global hires? Connecting
with key decision-makers? We can help.

  • 40 emails / month
  • 3 phone numbers / month
  • Works on standard LinkedIn only
  • Work emails, personal emails,
    mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free