Sharon Hardy
Sr. Exploration, Design & Implementation Mgr. at Shardy Arts & Design, Unlimited | Durham, North Carolina, United States
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Sharon Hardy is a dedicated SAFe Certified Agile Product Owner at Optum, where she plays a pivotal role in leading an innovative Scrum team within the Optum® Benefit Management (MBM) division. Her expertise lies in orchestrating the development and delivery of full-featured functionality that enhances the suite of benefit management services offered to health plans and self-insured employers. With a focus on reducing total cost of care and improving outcomes for members facing complex disease states, Sharon thrives on the collaborative environment of software engineering, where she helps teams navigate the Software Development Life Cycle (SDLC) with agility and precision.
One of Sharon's key projects involves the implementation of Agile methodologies to streamline processes and foster a culture of continuous improvement. She takes pride in directing, teaching, and coaching team members across various experience levels, witnessing firsthand the transformative impact of effective mentorship. Her ability to utilize Scrum project management tools, such as Agile Central and Rally, enables her to facilitate efficient workflows and ensure that project milestones are met with high-quality deliverables.
In addition to her technical acumen, Sharon’s background in digital marketing and content creation allows her to bridge the gap between technology and user experience. She is adept at creating training materials and writing standards and procedures that empower her team and enhance overall productivity. Sharon's passion for collaboration and her commitment to excellence make her an invaluable asset to Optum, as she continues to drive innovation and improve healthcare outcomes through agile practices.
Sr. Exploration, Design & Implementation Mgr. at Shardy Arts & Design, Unlimited in February 2021 to Present
SAFe Certified Agile Product Owner at Optum in June 2020 to February 2021
SAFe Certified Agile Product Owner at Cenduit (an IQVIA business) in June 2019 to June 2020
Product Owner/Scrum Master/Sr. Business Analyst/Technical Writer at Optum in April 2016 to June 2019
Senior Technical Writer Contract at Blue Cross and Blue Shield of North Carolina in December 2015 to April 2016
Digital Content Strategist / Web Writer / Editor at Blue Cross and Blue Shield of North Carolina in December 2014 to December 2015
Sr. Writer Technical & Help Content (Contract to Perm) at Blue Cross and Blue Shield of North Carolina in March 2013 to November 2014
Sr. Web Content Strategist/ Writer - Digital Channels at BB&T in September 2012 to February 2013
Web Editor/ Communications at First Citizens Bank in June 2011 to December 2011
Web Content Writer/ Web Publisher at Lenovo in June 2008 to June 2011
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Seeing the Bigger Picture
Team Leadership
Agile Project Management
Coaching
Scrum
Agile Methodologies
User Experience (UX)
Software Development Life Cycle (SDLC)
Business Requirements
Product Management
Analytical Skills
Strategy
Business Analysis
Web Content Strategy
Writing
Technical Writing
Usability
SEO
Web Content Writing
Content Writing
Documentation
Editing
SharePoint
Management
Communication
Scrum Ceremonies
Agile Central / Rally
Sprint Planning
Confluence
Scrum Project Management Tools
Product Analysis
Web Content Accessibility Guidelines (WCAG)
Digital Marketing Experience
Content Creation
Digital Content
Content Specialist
Marketing Copy
CMS Authoring
Writing Standards & Procedures
Web Authoring Tools
Facilitator Guides
Web Standards
Creation Of Training Materials
Content Audit & Gap Analysis
Online Help
Madcap Flare
User Assistance
Release Notes
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What is Sharon Hardy email address?
Email Sharon Hardy at [email protected] and [email protected]. This email is the most updated Sharon Hardy email found in 2026.
How to contact Sharon Hardy?
To contact Sharon Hardy send an email to [email protected] or [email protected]. (updated on October 29, 2024)
What company does Sharon Hardy work for?
Sharon Hardy works for Shardy Arts & Design, Unlimited
What is Sharon Hardy's role at Shardy Arts & Design, Unlimited?
Sharon Hardy is Sr. Exploration, Design & Implementation Mgr.
What is Sharon Hardy's Phone Number?
Sharon Hardy's phone (704) ***-*261
What industry does Sharon Hardy work in?
Sharon Hardy works in the Hospitals And Health Care industry.
Sharon Hardy Email Addresses
Sharon Hardy Phone Numbers
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