Shannon Rue
VP of Customer Success at EverDriven | Roseville, California, United States
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As the Vice President of Customer Success at Nearpod, Shannon Rue plays a pivotal role in shaping the customer experience and driving retention strategies for a diverse clientele in the EdTech sector. With over 80 talented professionals under her leadership, Shannon is dedicated to onboarding, nurturing, and retaining a customer base that contributes over $100 million in Annual Contract Value (ACV). Her extensive background in SaaS and EdTech equips her with the unique ability to understand the intricacies of customer needs, ensuring that every interaction adds value and fosters long-term relationships.
Shannon's expertise in Operations Management and Project Planning is instrumental in streamlining processes that enhance customer engagement and satisfaction. She leverages her skills in Forecasting and Renewals to anticipate customer needs and proactively address potential challenges, ensuring a seamless experience from onboarding through ongoing support. Her commitment to Customer Service excellence is reflected in her team's ability to deliver tailored solutions that empower educators and students alike.
In addition to her operational acumen, Shannon is a passionate advocate for coaching and development within her team. She believes that investing in her team's growth not only enhances individual performance but also drives collective success. Her public speaking engagements and event planning initiatives further showcase her dedication to building a vibrant community around Nearpod's mission. With a keen eye for marketing strategies and a deep understanding of customer dynamics, Shannon Rue continues to elevate the Customer Success function, positioning Nearpod as a leader in the EdTech landscape.
VP of Customer Success at EverDriven in March 2025 to Present
Vice President of Customer Success at Nearpod in June 2022 to March 2025
Sr. Director, Customer Success West at Nearpod in November 2020 to June 2022
Director of Customer Success at PowerSchool in October 2020 to October 2020
Senior Manager, Customer Success at PowerSchool in October 2019 to September 2020
Manager, Customer Success at PowerSchool in March 2019 to September 2019
Supervisor- Strategic Accounts at PowerSchool in August 2018 to March 2019
Member Services Supervisor at Life Time - The Healthy Way of Life Company in June 2016 to August 2018
Senior Customer Relationship Manager at PowerSchool in August 2017 to July 2018
Membership Representative at ClubSport San Ramon in April 2013 to July 2015
Sales and Operations Manager at Tri-City Wellness Center in November 2008 to July 2010
Account Manager at Advecor Inc in February 2008 to November 2008
Operations & Marketing Manager at Collegiate Funding in October 2002 to February 2008
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Strategic Planning
Microsoft Office
Team Building
Event Planning
Fitness
Marketing
Project Planning
Customer Service
Project Management
Sales
Operations Management
Coaching
Public Speaking
Management
Social Media
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Discover more about EverDrivenWhat is Shannon Rue email address?
Email Shannon Rue at [email protected] and [email protected]. This email is the most updated Shannon Rue email found in 2026.
What is Shannon Rue phone number?
Shannon Rue phone number is +18583445439 and +16199176106.
How to contact Shannon Rue?
To contact Shannon Rue send an email to [email protected] or [email protected]. If you want to call Shannon Rue try calling on +18583445439 and +16199176106. (updated on October 31, 2024)
What is Shannon Rue net worth?
Shannon Rue has an estimated net worth of $75,000 to $99,999
What company does Shannon Rue work for?
Shannon Rue works for EverDriven
What is Shannon Rue's role at EverDriven?
Shannon Rue is VP of Customer Success
What industry does Shannon Rue work in?
Shannon Rue works in the E-Learning Providers industry.
Shannon Rue Email Addresses
Shannon Rue Phone Numbers
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