Shane Obrien
Senior Hardware and Data Conversion Software Department Head at TouchStore | Limerick Metropolitan Area
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Shane O'Brien is a dedicated and process-driven professional currently serving as the Senior Hardware and Data Conversion Software Department Head at TouchStore. In this pivotal role, Shane is responsible for sourcing, purchasing, and maintaining all hardware for both the company and its customers, ensuring that the technological backbone of the organization is robust and reliable. His keen eye for detail and commitment to quality are evident in his approach to evaluating and monitoring departmental KPIs, which not only enhances team performance but also drives customer satisfaction.
Shane's passion for technology is matched by his enthusiasm for customer experience and technical support. He thrives in fast-paced environments, particularly in small to medium-sized enterprises (SMEs) where customer focus is paramount. His expertise extends to training new department staff members, equipping them with the necessary skills and knowledge to excel in their roles. By documenting existing processes through tools like Process Street, Shane ensures that quality standards are maintained and that specifications are clearly recorded, fostering a culture of continuous improvement within his team.
In addition to his technical acumen, Shane possesses strong skills in team leadership, communication, and networking, which are essential for building cohesive teams that can respond effectively to customer needs. His proficiency in order processing and broadband networks further enhances his ability to deliver exceptional service. As he continues to drive innovation and efficiency at TouchStore, Shane remains committed to leveraging technology to enhance the customer experience, making him an invaluable asset to the organization.
Senior Hardware and Data Conversion Software Department Head at TouchStore in March 2022 to Present
Hardware and Data Conversion Software Engineer at TouchStore in June 2019 to March 2022
Frontline Support Engineer at TouchStore in January 2019 to June 2019
2nd Level Technical Support - Enterprise at Arise Europe in April 2018 to January 2019
IPTV, ADSL ,VDSL ,FTTH. SIRO Technical Support at Arise Europe in February 2017 to April 2018
Head Fitter at Complete Conservatories in January 2008 to January 2012
Retail Associate at Dunnes Stores in March 2011 to December 2011
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Microsoft Excel
Microsoft Office
Customer Service
Leadership
Microsoft Word
Research
Microsoft PowerPoint
Public Speaking
Social Media
Marketing
Team Building
Data Analysis
Technical Support
Customer Experience
Troubleshooting
Professional Phone Skills
Order Processing
Broadband Networks
Customer Satisfaction
Time Management
Team Leadership
Networking
Communication
Management
Project Management
Teamwork
Retail
Microsoft Outlook
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Discover more about TouchStoreWhat is Shane Obrien email address?
Email Shane Obrien at [email protected]. This email is the most updated Shane Obrien email found in 2026.
How to contact Shane Obrien?
To contact Shane Obrien send an email to [email protected]. (updated on October 29, 2024)
What company does Shane Obrien work for?
Shane Obrien works for TouchStore
What is Shane Obrien's role at TouchStore?
Shane Obrien is Senior Hardware and Data Conversion Software Department Head
What is Shane Obrien's Phone Number?
Shane Obrien's phone (**) *** *** 287
Shane Obrien Email Addresses
Shane Obrien Phone Numbers
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