Shane Burdon

Q: What is Shane Burdon email address?

Email Shane Burdon at dorkk86@gmail.com and shane.burdon@legrand.com. This email is the most updated Shane Burdon email found in 2026.

Q: How to contact Shane Burdon?

To contact Shane Burdon send an email to dorkk86@gmail.com or shane.burdon@legrand.com. If you want to call Shane Burdon try calling on +14017652049.

Director of Customer Success at Westminster Pet Products | Johnston, Rhode Island, United States

About Shane Burdon

Shane Burdon serves as the Director of Customer Success at Westminster Pet Products, where he leverages over a decade of experience in customer service management to drive operational excellence and enhance client satisfaction. In this pivotal role, Shane has successfully transitioned a small team into a more streamlined and organized unit, fostering a culture of continuous improvement that aligns with the company's strategic goals. His influential leadership style has not only inspired his team but has also introduced innovative ways of working that are essential for a small company navigating the complexities of the pet products industry.

One of Shane's key projects has been the management of a new Electronic Data Interchange (EDI) initiative that had previously stalled. By implementing this critical project, he ensured that orders were processed efficiently and dispatched quickly to the third-party logistics (3PL) provider, effectively eliminating cumbersome manual processes. This not only improved operational efficiency but also significantly enhanced the customer experience by reducing lead times and ensuring timely deliveries.

Shane's expertise in account management, process improvement, and team building has been instrumental in achieving value-based goals for Westminster Pet Products. His proficiency in tools such as Microsoft Excel, SAP, and Google Docs allows him to analyze data effectively and implement strategies that maximize customer satisfaction. As a dedicated coach and trainer, Shane is committed to developing his team's skills, ensuring they are equipped to meet the evolving needs of customers in the competitive pet products market. Through his strategic vision and hands-on approach, Shane Burdon continues to position Westminster Pet Products as a leader in customer success within the industry.

Shane Burdon Work