Shan Shen

Q: What is Shan Shen email address?

Email Shan Shen at shan.shen@customink.com. This email is the most updated Shan Shen email found in 2026.

Q: How to contact Shan Shen?

To contact Shan Shen send an email to shan.shen@customink.com. (updated on November 04, 2024)

Product Design Lead at Forma | Reno, Nevada, United States

About Shan Shen

As the Principal UX Designer at Custom Ink, Shan Shen plays a pivotal role in shaping the digital landscape of the company, focusing on creating inclusive and engaging user experiences that foster community connections. With over a decade of expertise in product design, Shan has honed a specialization in e-commerce and retail, particularly targeting high-value customers in the tech sector. This unique blend of skills and experience positions Shan as a thought leader in the industry, driving innovative solutions that resonate with users.

In her current role, Shan spearheads strategic initiatives aimed at expanding Custom Ink's market share within the promotional products category and enterprise sector. One of her key projects involves leading the development of a subscription experience designed to enhance customer engagement and loyalty. By targeting customers who spend $10K annually on swag purchases across Custom Ink and Printfection, Shan's initiatives are projected to generate an impressive $17 million in additional revenue. This focus on user-centered design not only elevates the customer experience but also solidifies Custom Ink's position as a leader in the promotional products market.

Shan's design leadership extends beyond project management; she is deeply involved in crafting user interfaces that are both visually appealing and functional. Her proficiency in tools like Adobe Illustrator and Photoshop, combined with her expertise in wireframing and prototyping, allows her to create seamless digital experiences that prioritize user needs. By leveraging her skills in graphic design and web design, Shan continues to push the boundaries of what is possible in the realm of e-commerce, ensuring that Custom Ink remains at the forefront of innovation in the industry.

Shan Shen Work