Serina Higgins
General Manager: Customer Services & Supply Chain at Berendsen Fluid Power | Tulsa, Oklahoma, United States
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As the General Manager of Customer Services & Supply Chain at Berendsen Fluid Power, Serina Higgins plays a pivotal role in driving operational excellence and enhancing customer satisfaction within the value-added industrial distribution sector. With a robust background in managing supply chain initiatives across the US and Canada, Serina has successfully led key projects that focus on optimizing purchasing and inventory control activities. Her strategic oversight of the Administrative Sales Support Group ensures seamless processing of customer credits, meticulous gross margin reviews, and effective system pricing maintenance, all of which contribute to a more streamlined customer experience.
Serina’s expertise in procurement and supplier negotiation has been instrumental in fostering strong relationships with vendors, enabling Berendsen to secure competitive pricing and enhance service delivery. Her leadership in conducting market pricing analysis and implementing innovative strategies has not only improved operational efficiency but also positioned the company as a leader in customer service excellence. Additionally, her commitment to continuous improvement is evident in her management of cycle count audits and resolution of disputed customer transactions, ensuring accuracy and accountability throughout the supply chain.
With a keen focus on leadership development, Serina empowers her team to excel in warehouse management and customer service, fostering a culture of collaboration and high performance. Her ability to integrate accounting principles with pricing strategy further enhances Berendsen's operational framework, driving profitability and customer loyalty. As a forward-thinking supply chain leader, Serina Higgins exemplifies the qualities necessary to navigate the complexities of the industry while delivering exceptional value to customers and stakeholders alike.
General Manager: Customer Services & Supply Chain at Berendsen Fluid Power in December 2009 to Present
Regional Operations Manager at Berendsen Fluid Power in October 2001 to January 2009
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Process Improvement
Cross-functional Team Leadership
Supply Chain Management
Continuous Improvement
Procurement
Operations Management
Purchasing
Analytical Skills
Strategic Planning
Demand Planning
Leadership Development
Manufacturing
Contract Negotiation
Inventory Management
Negotiation
Logistics
Sourcing
Forecasting
Contract Management
Supplier Negotiation
Supply Chain
Global Sourcing
Warehousing
Strategic Sourcing
Warehouse Management
Data Analysis
Team Building
Change Management
Customer Service
Leadership
Team Leadership
Project Management
Organizational Development
Training
Team Management
Accounting
Problem Solving
Pricing Strategy
Pricing Analysis
Cost Reduction
Cost Control
Coaching & Mentoring
Inventory Analysis
Vendor Managed Inventory
Customer Experience
Warehouse Operations
Process Auditing
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Discover more about Berendsen Fluid PowerWhat is Serina Higgins email address?
Email Serina Higgins at [email protected]. This email is the most updated Serina Higgins email found in 2026.
What is Serina Higgins phone number?
Serina Higgins phone number is +19185815030.
How to contact Serina Higgins?
To contact Serina Higgins send an email to [email protected]. If you want to call Serina Higgins try calling on +19185815030. (updated on November 04, 2024)
What company does Serina Higgins work for?
Serina Higgins works for Berendsen Fluid Power
What is Serina Higgins's role at Berendsen Fluid Power?
Serina Higgins is General Manager: Customer Services & Supply Chain
What industry does Serina Higgins work in?
Serina Higgins works in the Industrial Machinery Manufacturing industry.
Serina Higgins Email Addresses
Serina Higgins Phone Numbers
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